Just M Phi
University of Phoenix - low standards
I really have only one complaint with UoP and I have done my BSM and MBA through their online program. My complaint is that they allow students into the MBA program that cannot even speak proper English. If you have taken UoP classes online, you understand there is a participation requirement. This requirement states that you must post within the class 2x, 4 days a week. This is a simple request yet some students can barely form a whole sentence. I would like to see UoP raise their standards for the Master's program. I expect people in a graduate level degree program to be able to communicate in complete and proper English. With the standards where they are, I am slightly embarrassed to tell people that I received my MBA from UoP. I really do not see any reason some students would continue to progress without a good grasp of the English language. I have to wonder; Is UoP passing students just for the money?!?! *Note – your grade is based on your performance but also on team projects.
Lake Stevens, Washington
University Of Phoenix Program
USAA should monitor this processors
I have had nothing but trouble with USAA mortgage services and I have been a loyal banking customer for years. I look to USAA because I am a veteran and they specialize in veteran Financial services. However, after going through my new home loan process with a processor that can't communicate to save her life, I decided to do some research. AND ... *drum roll* Look what I found by googling my loan processor - her FaceBook page - where she complains about USAA mortgage clients. http://www.facebook.com/permalink.php?story_fbid=152223****81554&id=100000****38020 Really hope she gets moved into a new, lower position because there is NO WAY she should be dealing with clients. This going to be fun when I show this to USAA.
Lake Stevens, Washington
USAA mortgage - horrible
We found the house of our dreams and wanted USAA for our mortgage. Sadly, we got the worst USAA VA loan processor possible. Besides the fact that it took her two weeks to contact me (even though I called her multiple times). It took me contacting her manager to get her to pick up the phone. According to USAA management, you go to the back of *** when they resubmit your documents to underwriting. In fact, my agent was told that USAA "does not sit around waiting for the documents as [they] have many other loans to look at". Needless to say my agent was extremely upset with the tone USAA took with her (let alone them pushing my closing back and back and back). I thought USAA would be great to work with, especially since I have checking, savings and a credit card through them with no trouble. The mortgage department is a whole different world. They act like they are doing you a favor. My business is doing them a favor. I am shocked and disappointed that USAA would treat long time customers like this. I am considering pulling my loan and going with Bank of America. 35+ days to close on a 20 day contract, still no closing in sight - USAA has asked for another 7 day extension to close and a loan processor that won't return calls or e-mails. SUPER!
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