Shirley H Qxm
map-marker Cathedral City, California

Shottenkirk Desert Lexus - Leather seat "paint color" cracking .

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seats are awful and Lexus does not stand behind this manufacturing design flaw. Within less than a year, the passenger seat "paint color" was rubbing off in the wrinkle areas. Lexus paid to fix this ONE TIME ONLY. After less than another year, the same thing is happening on both front seats. The car only had less than 10,000 miles. I love the car but because of this extremely awful quality of seat and Lexus not standing behind their product, I would never buy another. Sad Wtf
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Cons:
  • Failure to stand behind the leather seat poor quality
Reason of review:
Warranty issue

Preferred solution: Let the company propose a solution