Philip W Cvt

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Verified Reviewer
| map-marker Eden Prairie, Minnesota

Match - Bad cancellation policy. Bad customer support.

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After I cancelled, I was billed again. There are very few candidates to review. I got tons of emails from match that were false leads
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Philip W Cvt

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Eden Prairie, Minnesota

FLX Bike - Bike failure

After waiting nearly a year for my bike to be delivered, I was able to take it for a ride fewer than 8 times before winter set in. I store my bike inside and cycle the battery each week. On taking it out for the first ride of the Spring, 9 months after receiving it, the motor would not engage other than the "walking speed". So, total failure. It has been 5 days since I contacted FLX customer support, and they have not yet seen fit to respond. So, again, total failure.
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Pros:
  • Looks and works well when it works
Cons:
  • Made for short riders

Preferred solution: Let the company propose a solution

User's recommendation: when it works, it works well. When it doesn't, your on your own...