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Right Toyota Service Department screwed me on a warranty issue.

Right Toyota, of Scottsdale Arizona refused to cover under warranty a transfer case that failed on our '07 FJ on the assertion that it was towed, and therefore it voided the warranty. This, despite the fact that the drive shaft had always been disconnected during towing, and therefore towing could not have caused the transfer case failure. You cannot tow the FJ straight out of the box. You must use a drive shaft disconnect kit. Hundreds are being towed with that same kit, with no problem. We had no problem for over 10,000 miles of towing! Shame on them!
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1 comment
#59817

I am confused, how did tehy ***? Toyota dealerships get paid for doing warranty work, if your vehicle qualifued for warranty work they would fix it so they get paid by the manufactor.

It is advouse that your vehicle did not qualilfy for warranty work because you damaged the car your self.

It is not a defect of the vehicle it is a defect of the operator who caused the car to fail. Stop blaming other for the fact you didn't get the work done for free.

ID
#127050 Review #127050 is a subjective opinion of poster.
Location
Phoenix, Arizona