Tonya H Dvc

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Verified Reviewer
| map-marker Raleigh, North Carolina

Banfield Pet Hospital - My dog died

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Banfield Pet Hospital - My dog died
The local Banfield hospital was my dogs caregiver for the last 7 months. During this time, my dog became ill. The veterinarians were unprofessional, guessed at diagnoses and were nearly impossible to communicate with. As a result, my dog was taken to another hospital and correctly diagnosed with lung cancer that had spread to his lymph nodes. He was euthanized on March 14 and Banfield is continuing to charge me a monthly fee for their wellness program. Unbelievable!!!
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Loss:
$1500
Cons:
  • Malpractice
  • Lack of communication
  • Heartless way i was dealt with when my dog passed away

Preferred solution: I want my sweet dog, but he is gone. I would ask for a complete refund of all monies paid by me during his tenure at Banfield and a payment to cover the cost at the other vet ($460).

User's recommendation: Run away fast!