Q&A comment

How can I get a refund

Epic Games #1856202
According to Epic Games Support, you can request a refund by clicking CONTACT US on our Epic Games store and Launcher help page and submitting a refund request.
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Q&A comment

My account got *** can you help me get it back?

Epic Games #1856201
According to Epic Games Support, if you think that your account was compromised, you should complete the following steps:
  • Change your password;
  • Verify your email address;
  • Enable two-factor authentication (2FA) on your account, an extra level of security.

The following additional steps are also recommended by the company:
  • Secure your email address through your email provider;
  • Enable 2FA on any third-party accounts that you have linked to your Epic Games account, such as Microsoft, Nintendo, Sony, Facebook or Google;

Unfortunately, it is not stated how you can return your V-Bucks. You may try to contact Epic Games Customer Service at (919) 854-**** or by submitting a request on the company website and provide them with full details regarding your issue.
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Q&A comment

How long does it take for epic to respond to an email and how can I find my redeemed vbucks?

Epic Games #1842869
According to the Epic Games FAQ page, if you believe your balance is incorrect with the steps you took to redeem your code, you should contact Epic Games Support by submitting a ticket here https://epicgames.helpshift.com/a/fortnite/?l=en&contact=1.
You can also try to reach out to Epic Games by phone at (919) 854-**** or using the support form on the Pissed Consumer website.
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Q&A comment

how to unlink a hacked account

Activision #1842582
According to the comments posted in the Activision Community, Activision is currently working on a way for players to unlink their accounts. Until then you should contact Activision official support to get your account unlinked. You may reach out to them by submitting a ticket with your request to unlink the account at support.activision.com.
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Q&A comment

How can I pay a fee I owe PlayStation so they can unban me

Playstation #1842578
According to the comment posted in the PlayStation Community, if the account is blocked due to any debt, you should pay it and your account should be unblocked.
To get more information about your account, please contact the PlayStation customer care team by phone at (800) 345-**** or submit a ticket at playstation.com.
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Q&A comment

How can I get the code I mistakenly scratched off

Steam #1842577
According to the comments posted in the Steam Community, if the code has been damaged or is otherwise unreadable, please contact Steam Support with a photo of the code attached to the ticket.
The 'How to Send Wallet Codes For Steam Support' article states that when contacting Steam Support about a damaged or unreadable Steam Wallet code it is extremely important to provide them with a clear photo or scan of the entire backside of the Steam Wallet card. You should not edit or mark the card. If the codes are printed directly on your receipt, you should return to the store for assistance with these codes.
You may contact the Steam support team by submitting a ticket at steamcommunity.com.
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Q&A comment

Can you take away my ban?

Club Penguin #1839738
According to the 'Club Penguin Island' article in Wikipedia, the game was discontinued on December 20, 2018. All users that were playing Club Penguin Island at the time received an error message telling them that the connection was lost. Offline Mode was activated on December 21, 2018. Most of Club Penguin Island's URLs redirect to the official Disney website.
As stated at stayhippstayhipp.com, Club Pinguin is back via private servers including Club Penguin Rewritten, Penguin World, and Club Penguin Online, free-to-play virtual worlds based on Disney's previous version of the game. If you got a ban, you can contact a game moderator for assistance.
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Q&A comment

So, how can I get three million dollars back that I won?

Rockstar Games #1838703
Some Rockstar Games players posted comments in the Rockstar Games community saying that they had not received 3 million either.
Unfortunately, Rockstar Games left no directions on what to do to get missing money on their website. You may try to reach out to the Rockstar Games support by email at mouthoff@***.com.
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Q&A comment

How do I change my epic email account?

Epic Games #1833919
You can change your email account by logging into the account. As you can't log in, try to contact Epic Games customer service by phone at 919-854-****
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Q&A comment

What don't u have the weather like we do in relive

Rockstar Games #1833179
Unfortunately, Rockstar Games does not provide any details about weather changes in their games on the company website. Please contact the Rockstar Games customer care team for assistance. You may reach out to them by phone at (212) 334-**** or by email at mouthoff@***.com. You may also try to discuss the weather questions with the Rockstar Games representative via the company's social networks.
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Q&A comment

can I access my games on another device?

Phantomefx #1826097
According to the "In-Game Settings" article posted at sginteractive.zendesk.com, you may access your games on any device. You will need to know your Player ID. You may also use the Restore Purchases option to restore purchased slots, if available.
To get more information about the Phantomefx services, please contact the company customer care team by email at SciPlayDPO@***.com. There is also a request form at sciplay.com.
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Q&A comment

Why did you take my old account? if it is really roblox creater

Roblox #1824938
According to the Roblox Help section, if you cannot enter your account, please try to recover the password following these steps:
  • select 'Forgot your username/password?' on the Login page;
  • enter your email address in the Email box and press the Submit button make sure to type your email address exactly as you entered it on your account;
  • press the Reset Password button or click the link in the email;
  • if you have only one account this will open a page to enter your new password;
  • if you have more than one account you will go to a page listing all of your accounts. Select the account you want to reset;
  • enter and confirm your new password;
  • press the Submit button.

If resetting the password doesn't work, please contact the Roblox Customer Service by phone at (888) 858-**** or via the support form at roblox.com.
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Q&A comment

Can I still get my account back if I didn’t add my email so I could reset my password in order for me to reset it?

Roblox #1821877
According to Roblox Support, if you cannot restore your account using your email or phone number, you should contact Roblox Customer Service by submitting your inquiry on the Contact us tab of the company website. You will have to describe your login issue in detail.
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Q&A comment

How can I access my movies

Playstation #1818272
As stated at quora.com, each Play Station 3 console is manufactured for a specific Blu-ray and DVD region, following international standards. The PS3 console can play Blu-ray discs and DVDs that are sold in the same region as the console. You should play the movies without any issues unless the DVD is pirated or regionally blocked. Normally the movie should start itself. If not, please go to the video section in your XMB menu and press the X button on the title of your movie to start it up.
If you still have issues with movies playing on the PlayStation console, please contact the Sony customer care team for assistance. You may try to reach out to them by phone at (800) 345-**** (toll-free number) or by submitting a ticket at support.playstation.com.
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Q&A comment

Shaiya mmorpg game is not support window 10 and my laptop is minimum support window 10. How can i have play this game

Aeria Games #1813817
According to the Aeria Games FAQ section, Shaiya requires Windows XP or Vista 32 OS. If you are using any other Windows OS, you may be encountering an incompatibility issue with Shaiya.
Unfortunately, Aeria Games does not provide any information about supporting Windows 10 or if they are going to support it in the future on the company website.
To get more details about Shaiya system requirements, please contact the Aeria Games customer care team. You may reach out to them by submitting a ticket on the Aeria Games Contact Us page.
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Q&A comment

How can I get a refund

Steam #1813806
According to the Steam Support, there is a Steam Wallet Gift Card Scam. The main idea behind is that victims are urged to purchase Steam Wallet Gift Cards at a retail shop. Once the codes have been purchased and activated through the retailer, scammers ask the victims to scratch the codes and read them over the phone.
If you became a victim of this scam, you should bring the card to the retailer you purchased it from. They can scan the card to see if it is eligible for a refund. Steam Wallet Gift Cards that have been activated but not redeemed yet are normally refundable at retail.
If you provided a scammer with the code, you should report the incident to your local police department. Your Steam Wallet Gift Card and a receipt may be required.
If you still need any assistance, please call Steam Customer Service at (425) 889-****.
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Q&A comment

How to get money back from buying something on accident

Rockstar Games #1812029
According to Rockstar Games Support, there are no refunds for any in-game purchases including properties, vehicles, or in-game currency. All sales are final whether accidental or not.
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Q&A comment

How to connect logitech g29 to gta 5

Rockstar Games #1799234
According to the community posts at support.rockstargames.com, GTA 5 does not officially support steering wheels. You may need to find and install some drivers from an outside source to connect your Logitech g29 to GTA 5. Please note that GTA Online may ban you for installing anything into the game. If you do get banned, your online account will be completely reset, with no appeals being accepted for the ban.
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Q&A comment

How can I get my account unsuspended

Playstation #1798802
As stated on support.playstation.com, you should have access to your account once your suspension ends. To determine the duration of your suspension, refer to your email notification from PlayStation Safety.
If your account was permanently suspended, you may be eligible to appeal the suspension.
To get more information about your suspension, please contact the PlayStation customer care team. You may reach out to them via live chat on playstation.com.
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Q&A comment

How does charging work for a 2.99 player card?

EA Sports #1796474
Unfortunately, EA Sports does not provide any information if a player card is a subscription. Please contact EA Sports customer care team for assistance. You may reach out to them by email at dpo@***.com or via Contact Us form on help.ea.com.
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Q&A comment

How can I get back to where I was?

Rockstar Games #1793817
Unfortunately, Rockstar Games does not provide any information about how to get back. Please contact the Rockstar Games customer care team for assistance. You may reach out to them by phone at (212) 334-**** or by email at support@***.com. You may also try to get help via the Rockstar Games social networks.
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Q&A comment

Wow2 upgraded by mistake, how can I swap it to my Wow1

BLIZZARD #1792631
According to the forum comments at us.battle.net, if you upgraded the incorrect account, you should contact the Blizzard customer care team for assistance. They should offer you either to refund the money or switch the accounts. You may send them an email at billing@***.com. You may also use the live chat on blizzard.com with the upgrade issue.
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Q&A comment

Is roblox being shut down?

Roblox #1789800
According to distractify.com, there are rumors that Roblox will shut down its platform. Based on the news the company will do it in 2020. "It was a fun time, but we make less money now and we can’t hold the servers. We don’t have the money to keep them up."
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Q&A comment

When will the realms update to 1.15

Mojang #1789459
According to reddit.com, other users recommend ‘turn it off and back on again' and the game will work.
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Q&A comment

How to get my refund

Epic Games #1788128
According to the Epic Games refund policy, all games are eligible for a refund within 14 days of purchase for any reason. However, you must have not played the game for more than 2 hours. You can request a refund by clicking “Contact Us” on the Epic Games store and Launcher help page and submitting a refund request.
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Q&A comment

How can I get a refund on 2 hidden object games that my iPad cannot play?

Big Fish Games #1786644
According to the Big Fish Games Help section, the company does not handle your credit card. You should contact the Apple support for assistance.
  • Visit the iTunes Support page;
  • Scroll to the bottom of the page and tap the Get Support button;
  • Tap the iTunes Store box;
  • Tap Purchases, Billing, & Redemption;
  • Tap iTunes Store account billing;
  • Select how you'd like to contact iTunes support: by email, chat, or phone.

Please provide Apple with as much information as possible including Order ID for the purchase.
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Q&A comment

How to transfer my ps4 account to my Xbox account .

Rockstar Games #1786058
Based on quora.com, it’s impossible to transfer your account from ps to Xbox. However, you will be able to transfer games. Games like Destiny 2, Rocket league and World of Tanks (warships) that utilize cross-save and play, you just need to login to your account. All the saved data is saved on their side on the server so as long as you are logging into your account it doesn't matter if you are on Xbox PS4 mobile anything like that.
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Q&A comment

Why i did not recieve any bonus from fall series event?

Playtika #1785746
Playtika provides rules for rewards and bonuses on playtikarewards.com.
To get more information about your account, please contact the Playtika customer care team by email at info@***.com. You may also try to reach out to the Playtika support agents via the company social media networks.
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Q&A comment

Why am I still in bad sports when I did my time ??

Rockstar Games #1785381
If you experience any technical issues with the game, you should contact Rockstar Games customer support via email at support@***.com
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Q&A comment

Can I know my 2 step verification email?

Roblox #1784248
According to reddit.com your situation is common among other Roblox users. Unfortunately Roblox customer service cannot provide any support with your email address. Users state that the only way is to remember your email or create a new account.
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Q&A comment

Can I write a book about minecraft?

Mojang #1782995
Based on the Support section of the Mojang website, the company is interested in ideas and feedback every day. If you have a suggestion for Minecraft, you should submit a form on the “Post your ideas now” section of the Minecraft Feedback website.
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Q&A comment

I've lost my Town Hall 12 account how to get it back? Tried help and support but the automatic robot cannot find my account.

Supercell #1782994
According to the Supercell Player Support section of the Supercell website, the company deletes your account only after it has received confirmation from you. If you have confirmed the deletion of your game account, it can not be retrieved anymore, including all in-game currency and progress. If you want to cancel your deletion request, contact Supercell Customer Service by email at clashofclans.feedback@***.com or by chat at http://supercell.com/en/contact-us/. However, the company cannot guarantee your account will be deactivated.
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Q&A comment

Where is my $20 dollars worth of robux I paid for?

Roblox #1782985
According to Roblox FAQs, if you haven't received you robux you should provide Roblox customer service with the following information on the contact form:
  • Roblox Username,
  • The device where the purchase was made,
  • Date of Purchase,
  • Product Purchased.

Once you have received the email confirming the receipt of your message, reply with a screenshot or forwarded copy of your purchase receipt (.jpg or .png format only).
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Q&A comment

Can you get rid of an account that made unauthorized charges to my card?

Roblox #1782984
According to quora.com, there isn't an option to delete your Roblox account, you can only be banned. In order to change your password, you should log into your account. If you cannot log in, you can use password recovery.
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Q&A comment

cannot access mods. what to do?

Bethesda Softworks #1780806
According to reddit.com, several users have experienced the same problem as you. They recommend creating a new account and try to log with the new one.
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Q&A comment

How can I know who redeemed my steam wallet Gift Card, the account of the person, date and time it was redeemed

Steam Card Delivery #1779711
The information about the gift card that you require is quite specific. It is better to reach out to Steam Card Delivery customer service by phone at 800-257-**** or by email at support@***.com
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Q&A comment

How can I get my money back or credit the coins back into Hit It Rich???

Zynga #1778819
Regarding the billing questions you should communicate to Zynga customer service at 800-762-****
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Q&A comment

When will the patch be released?

Activision #1778650
According to express.co.uk the patch has been released on Friday, November 8. Activision confirmed this statement.
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Q&A comment

How can I change my email

EA Sports #1778649
According to EA Sports FAQs, if you don't have access to the email and want to change it, you can update it by clicking Edit next to Basic Information in your About Me settings on ea.com. You can also add a secondary email address to your account.
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Q&A comment

Why does your customer service not help me with my issue

Roblox #1776471
According to Roblox FAQs, if your account did not have an email address or a credit card/PayPal purchase, the support team can still work with you to try to verify ownership and return the account.
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Q&A comment

Can I get my account back?

Roblox #1775987
According to quora.com the only way to get your account back is by contacting Roblox customer service. You may call them at 888-858-**** and explain the problem that occurred.
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Q&A comment

Can you banned online bullies

Playstation #1775348
According to Playstation FAQ, in order to block a user,
  • go to your account,
  • find Function menu and go to [Friends],
  • either search for the Online ID or select the user from your friends' list that you want to block and press (X button).
  • Select [Options] > [Block] to add the user to your 'Players Blocked' list
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Q&A comment

Why isn’t it working

Roblox #1772598
According to Roblox FAQ page, if you forgot your password, you should reset it. In order to reset your password, you need to enter your email address. This is the only way to reset the password.
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Q&A comment

why am i getting woops a daisy when trying to harvest the lemon trees for the shadow theater

Zynga #1772171
According to Zynga FAQs, the Whoops a Daisy is an error. The reasons can be
  • internet errors,
  • poor Internet connection,
  • if you take too many actions at the same time while playing,
  • if you open two-game windows in a different browser,
  • if you use a dial-up connection via your phone.
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Q&A comment

Can I get my account 13+ i’m now 14 but my account says it’s

Roblox #1770093
According to quora.com, you cannot change your age after creating your account. If you made a mistake, the only way to correct it is to create a new account that is free of charge.
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Q&A comment

How can u fix outfit glitches

Rockstar Games #1769515
If you experience any technical issues with the game, you should contact Rockstar Games customer support via email at support@***.com
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Q&A comment

How can I get into my account if I lost my 2 step device?

Rockstar Games #1768926
According to Rockstart FAQs, if you lost your two-step verification device you should contact the Rockstar Games support team. They will assist you in updating your settings.
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Q&A comment

How do i go by getting my movies or my money back on my card

Disney Movie Club #1768425
According to the Disney Movie Club delivery policy, it takes 7-10 business days for processing and delivery. To check the status of an order, you may click the Order Tracking link in your Disney Movie Club Shipment Confirmation email or call Disney Movie Club customer service at 1-800-362-****
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Q&A comment

Why does you're games decline my Visa?

Game Show Network #1768424
If Game Show Network doesn't accept your visa card, you may have some problems with it. Try to consult your bank firstly. After that, you can contact Game Show Network customer service by email at help@***.com
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Q&A comment

can you ban my friend ttv_fazedream_xd

Rockstar Games #1768423
According to Rockstar Games FAQs, in order to report a user, you should contact Rockstar Games customer service via email at support@***.com
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