Q&A comment

I’m trying to figure out why my PlayStation Internet is not working and I paid for it

Playstation #1987064

According to PlayStation Support, you should set up your internet connection. Please check out detailed instructions at playstation.com/en-us/support/connectivity/internet-connect-playstation.
If you experience any issues setting up your console, please contact PlayStation Support at 0203 441 ****.
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Is it possible to retrieve data from my PS4 to my pc on blizzard.

BLIZZARD #1987048
According to Blizzard FAQs your progress will always be bound to the platform you’ve played on, and as a result, transferring your data between them is not possible. Different platform, everything is different.
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How can I log onto my Fortnite account

Epic Games #1987046
According to answers.microsoft.com you should contact Epic Games support team and ask them for help with your account. You should log in your account and fill in online support form.
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Q&A comment

How do i buy the piggybank?

Playtika #1987042
According to reddit.com 1003 is a "I can connect and send basic info over, but not the info I need to run" error. Something is blocking the traffic from the game. See if your firewall, router, or another program is "Peer Blocking." Edit this.
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Why cant I play with my friend online without a server in Minecraft Java Edition?

Mojang #1987035
According to Mojang FAQs if you'd like to play with other people, there are four options:
  • Local area network (LAN). You play by opening your home or local area network (LAN) to others who are also connected to that network.
  • Playing on an online server. You play on an online server by locating and connecting to the IP address of a multiplayer server.
  • Playing on Minecraft Realms. Minecraft Realms is a multiplayer service developed by Mojang. Setup is quick and through the game client and allows for you and up to ten friends to play simultaneously.
  • Split screen is not available for Minecraft: Java Edition as it is a console-exclusive feature; it can be played on all consoles (Xbox, Playstation and Nintendo Switch). Playing split screen allows up to four players to play on the same screen, at the same time.
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How can I get my account back

Playstation #1987034
The best solution to resolve your issues with your account is by contacting Playstation customer service. You can reach them via online support form. Playstation support reps will assist you with your account information.
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How can I talk to someone about unauthorized charges ?

Supercell #1987033

In case you have any unauthorized charge or need to cancel a purchase you should immediately contact Supercell customer service. You can reach them via email at transactions@***.com.
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Q&A comment

Can you help me get my account back.

Roblox #1986611
According to Roblox Support, if your account was hacked, you may try to recover it following the steps below:
  • Remove Off-site Downloads or Browser Extensions;
  • Reset Your Password;
  • Enable 2-Step Verification.

If resetting doesn't work and you need help getting back into your account, contact Customer Service.
You may try to reach out to them by submitting your request at roblox.com/support.
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Q&A comment

How do I stop this man ntic

Roblox #1986610
According to Roblox Support, to block another user, you should:
    • visit the user's profile page;
    • select the three dots in the upper right corner of the box containing their username and friends/followers information;
    • a menu will pop up, where you can select the option to Block User.

    Roblox also offers a variety of Privacy Settings to limit certain forms of communication and actions to particular groups of people, such as only your friends or followers. You may find out more at en.help.roblox.com/hc/en-us/articles/20331****-Safety-Features-Chat-Privacy-Filtering.
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    Q&A comment

    Can I changed my name

    Supercell #1986609
    According to SuperCell Support, to change your username please follow the steps below:
    • Open the in-game Settings window;
    • Press "More Settings";
    • Press "Change name".

    Please note you can change your name for free once, and after this, a name change is possible with Gems.
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    Q&A comment

    Could you please bring snipers only mosh pit back

    Treyarch #1986608
    Unfortunately, treyarch.com does not provide any information on how to bring snippers mosh pit back. Please contact Treyarch Customer Service and ask for assistance with your issue. You may try to reach out to them:
    • via the company social media networks;
    • by mail to
      Activision Publishing, Inc. 3100 Ocean Park Boulevard Santa Monica, California 90405 United States
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    Q&A comment

    When will I receive my package?

    Playstation #1983767
    According to the PlayStation faq section, most orders are delivered within 3 business days. Once your order has shipped, you should receive an email with tracking information. You can go to your order details and select track my order.
    If you have any issues with your order, please contact the PlayStation customer care team by phone at 1-800-308-****.
    Support is provided Monday to Friday: 8AM to 5PM PST.
    You may also contact the PlayStation sales specialist via the live chat at direct.playstation.com.
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    Q&A comment

    How to get my code/pin?

    Steam Card Delivery #1983766
    Unfortunately, Steam Card Delivery does not provide any information about what to do if you scratched the code off the back of the card on the company website. However, according to the Steam Card Delivery return policy, once a gift card leaves their secure inventory, they can no longer guarantee the validity of the code.
    To get any information about your gift card code, please contact the Steam Card Delivery customer care team by email at support@***.com.
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    Q&A comment

    Account issues - lost account

    Epic Games #1983765
    According to the Epic Games support section, if you lost your account you should follow these steps:
    • go to epicgames.com;
    • click 'Sign In';
    • select 'Forgot Your Password?';
    • enter the email address you most recently associated with your account;
    • check the inbox of that email address for an email containing instructions on how to reset your password;
    • follow the instructions for changing your password.

    If you do not receive any emails from Epic Games, please contact Epic Games for help:
    • go to epicgames.com/site/customer-service;
    • select 'Epic Account';
    • select 'Contact Us';
    • make sure the first drop-down menu of the contact form is set on 'Epic Accounts';
    • fill out the rest of the contact form with the necessary information concerning your case;
    • select 'Submit'.
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    Q&A comment

    How to get my payment from the games you play with PayPal

    Big Fish Games #1983764
    According to the Big Fish Games help section, to request a refund from your iPhone, please follow these steps:
    • visit the iTunes Support page;
    • scroll to the bottom of the page and tap the Contact Us button;
    • tap the Billings Subscriptions box;
    • tap Subscriptions & Purchases;
    • tap Request a refund;
    • select how you'd like to contact iTunes support: by email, chat, or phone.

    To get more information about the Big Fish Games services, please contact the Big Fish Games customer care team:
    • via the company's social networks.
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    Q&A comment

    How do I get the product I purchased or my refund?

    Phantomefx #1983763
    Unfortunately, Phantomefx does not provide any information about the possible issues with the delivery of the coins or about the company refund policy on their website. Please contact the Phantomefx customer care team for assistance. You may reach out to them via the company's social networks.
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    Q&A comment

    How can I get my 2k player back if it got deleted?

    2K Sports #1983762
    According to the 2K Sports support section, if the Automatic Update feature is enabled, the game files should be automatically uploaded to the cloud.
    To download your saved game data from the cloud you should follow these steps.
    PlayStation 4:
    • start out in the Dynamic Menu;
    • go to Settings > Application Data Management > Saved Data in Online Storage > 'Download to System Storage' and press the X button;
    • select NBA 2K20;
    • download all files that start with 'MyCareer…'.

    Nintendo Switch:
    • from the HOME Menu, select System Settings;
    • select Data Management and finally Save Data Cloud;
    • select the desired user, then choose the backup file you wish to download;
    • select Download Save Data.

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    Q&A comment

    How can my girlfriend get her money back

    Playstation #1982732
    According to PlayStation Support, if you cannot find an explanation for charges to your credit or debit card, and you believe your account might have been compromised, please follow these steps:
    • Attempt to reset the passwords associated with your sign-in ID (email address) and account;
    • Contact PlayStation Support at playstation.com/en-us/support/contact-us.
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    Q&A comment

    Why are my card been charged when I been cancel

    Disney Movie Club #1982731
    According to the Disney Movie Club FAQ page, if you cancel your membership before fulfilling your minimum purchase commitment, you will be invoiced or your credit card will be charged for the value of the number of introductory-priced titles you received in your initial enrollment order ($19.95 per title shipped to you), plus shipping and processing and sales tax (where applicable). This amount is dependent upon the terms of your initial enrollment offer, including the number of titles you received.
    If you have fulfilled your minimum purchase commitment, and have a valid email address on file, a Cancel Confirmation email will be sent to you.
    If you have any additional questions, please call Disney Movie Club Customer Support at 1-888-257-**** from 8 a.m. to 1 a.m., Eastern Time, Monday-Friday.
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    Q&A comment

    How can I get my account back?

    Playstation #1982729
    According to Playstation Help, you can access your account once your temporary suspension ends. You can see how long is left by checking the email notification from PlayStation Safety. Every suspension on PlayStation Network is the result of a thorough investigation by PlayStation Safety staff.

    As a result, suspensions are final and cannot be appealed unless:
    • You have been suspended for an account debt. This will be lifted once you have paid off the balance;
    • If your account was permanently suspended due to an inappropriate online ID.

    For further assistance please contact PlayStation Support at .playstation.com/en-us/support/contact-us.
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    Q&A comment

    I need a refund how do I get a live chat going with an agent

    Playstation #1982280

    If you need any assistance with your purchase, you may try to reach out to Playstation Customer Service by phone at (800) 345-**** Monday - Friday: 8:00 am - 7:00 pm PT.
    You may also chat with Playstation Support about refund issues. You’ll need to head to the PlayStation support page on your phone or computer’s browser, and click on the blue “Chat” window.
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    Q&A comment

    How do i recover my account (hacked)

    Playstation #1980690
    The best solution to resolve your issues with your account is by contacting Playstation customer service. You can reach them via online support form. Playstation support reps will assist you with your account information.
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    Q&A comment

    How can I get a refund for my robux

    Roblox #1980689
    According to Roblox refund policy Roblox clearly states that they do not offer refunds in their policy. When it comes to Robux (the in-game currency), they offer no exceptions.
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    Q&A comment

    How do I get my account back if it got scammed

    Playstation #1980688
    The best solution to resolve your issues with your account is by contacting Playstation customer service. You can reach them via online support form. Playstation support reps will assist you with your account information.
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    Q&A comment

    Can you please change my Online ID back?

    Playstation #1980687
    In order to change your online your ID back you should:
    • Sign in to Account Management and select PSN Profile from the sidebar.
    • Select Edit next to your current online ID.
    • Enter a new online ID and follow the on-screen instructions to complete the change.
    • After you complete the change process, you’re signed out of all devices.
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    Q&A comment

    how can i get back on pogo games

    Pogo #1980686
    In order to switch between classic and new Pogo experience you should:
    • Click on your avatar on the top right corner of the Pogo home page.
    • Choose Back to Pogo Classic.
    • Pogo player extraordinaire Joyce would love to give you the VIP tour.
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    Q&A comment

    Is Vudu going to start offering more content with Dolby Atmos

    VUDU #1980685

    Your question about more content with Dolby Atmos seems to be rather specific. In order to request this information you should contact Vudu customer service. You can reach them by phone at (888) 554-**** or via email support@***.com.
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    Q&A comment

    How do i update ps 4 in safe mode update on usb doesnt work

    Playstation #1975271
    According to the PlayStation help section, you should be able to update PS4 only using a USB storage device:
    • start your PS4 console in Safe Mode;
    • press and hold the power button, releasing after the second beep;
    • select Safe Mode option 3;
    • select Update from USB Storage Device > OK.

    To get more information about how to update PS4 system, please contact the PlayStation customer care team via the support form at playstation.com/en-us/support/.
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    Q&A comment

    can I get my account un banned please?

    Roblox #1975270
    According to the Roblox help section, if your account has been banned, you should contact the Roblox appeals team to review the situation. The appeals team should check the moderation and make any necessary adjustments to your account's moderation status.
    To appeal moderation you should submit a request at roblox.com/support. You will need to provide:
    • account username;
    • a brief statement regarding the reason for your appeal.

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    Q&A comment

    How can I stop any future payment from my bank account

    Playstation #1975268
    According to the PlayStation help section, to remove the PlayStation Store payment method you should follow these steps:
    • sign in to PlayStation Store at playstation.com;
    • select your Online ID > Payment Management;
    • select a payment method;
    • select Remove.
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    Q&A comment

    how do i get my REFUND FROM AN UNARTHORIZE PURCHASE

    Playstation #1975267
    According to the PlayStation support article, if you noticed the unauthorized purchase, contact your card provider immediately.
    You should also try to reset the passwords associated with your Sign-in ID (email address) and account as well as contact the PlayStation customer care team via the support form at playstation.com/en-us/support/.
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    Q&A comment

    Why do I have to pay

    Playstation #1975266
    Unfortunately, PlayStation does not provide any information about why Greedfall asks for payment if you have ps plus till next month on the company website. Please contact the PlayStation customer care team via the support form at playstation.com/en-us/support/.
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    Q&A comment

    fortnite said I refunded the fortnite crew subscription when I didn't and they took all my v-bucks and crew benefits

    Epic Games #1975265
    According to the Epic Games help section, to fix a glitch you should follow these steps:
    • check the Epic Games server status;
    • clear your launcher’s web cache;
    • run the launcher as an administrator;
    • update graphics card drivers;
    • reinstall the Epic Games Launcher.
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    Q&A comment

    What’s my password to my twitch account?

    Twitch #1975264
    According to the Twitch support section, you should be able to reset your Twitch password at passport.twitch.tv/password_resets/new.
    As stated at windowsreport.com, you can also submit a support ticket at help.twitch.tv/s/contactsupport, so they send you the email link that will allow you to reset your Twitch password.
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    Q&A comment

    Playstation gift card bar code on the back was damaged, how can we get the code that was on the back of the card????

    Playstation #1975262
    According to PlayStation Help, if your voucher code is printed on a receipt, please contact the retailer to recover the code.
    For all other types of damaged voucher, please contact PlayStation Customer Support, describing the date of purchase and the retailer. You may be asked to provide proof of purchase and pictures of both sides of the voucher.
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    Q&A comment

    when will my account get unsuspended today?

    Playstation #1974974
    According to the PlayStation support section, when they suspend an account, they send an email with the information on how long it will last to the email associated with the account.
    Unfortunately, PlayStation does not provide any other information about the exact time when they unsuspend accounts on the company website.
    To get more information about your suspension, please contact the PlayStation customer care team via the support form at playstation.com/en-us/support/.
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    Q&A comment

    Where did my download go, and why can’t I access it on other accounts?

    Playstation #1974973
    According to the comments posted at quora.com, if you buy a game on the PS4 store, log out your account and login into your account on another PS4, the game is bought by a specific account, so you can play the game after downloading it to the ps4 which you have logged in to.
    However, you cannot transfer PlayStation purchases to another account.
    To get more information about your purchases, please contact the Sony customer care team via the support form at playstation.com/en-us/support/.
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    Q&A comment

    How do I reset PlayStation network password?

    Playstation #1972313
    According to Playstation FAQs if you don't get confirmation email, there could be some reasons for this:
    • Your email address may be misspelled. Repeat the password reset steps and make sure the email address shown on the “Forgot Your Password?” screen is the email address you use to sign in to your account.
    • There may be an issue with Account Management. Sometimes network issues can delay password change emails. Check network status.
    • If you still have problems, contact Playstation customer support via chatbot.
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    Q&A comment

    How can I get my daughters account back

    Roblox #1972304

    Unfortunately Roblox doesn't usually provide reasons for account deletion. You should contact Roblox customer support to understand the reasons and ask for renewal of your account. You can reach them by phone at (888) 858-****.
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    Q&A comment

    Haven't gotten my refund from cyberpunk after the request how long dose it take to get notifications from ps4

    Playstation #1972303
    According to reddit.com you should note that completion of the refund may vary based on your payment method and financial institution and you might not receive a refund until January 2021. To submit your refund request, please visit playstation.com/cyberpunk-2077-refunds.
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    Q&A comment

    Why was my account deleted

    Roblox #1972292

    Your question about account deletion is quite specific. You should contact Roblox customer support to understand the reasons and ask for renewal of your account. You can reach them by phone at (888) 858-****.
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    Q&A comment

    How can I get my refund?

    Playstation #1972290
    According to PlayStation refund policy after purchasing the games or add-ons through PlayStation Store, you have 14 days from purchase to request a refund to your payment method on PlayStation Network. To request a refund for Games, DLC, Add-ons content, please contact PlayStation support via live chat option.
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    Q&A comment

    why cant i access my epic account on my new pc but i can on my mobile phone

    Epic Games #1972289
    According to windowsreport.com some gamers use multiple PCs to play games from the Epic Games Launcher, such as those visiting Internet Cafes. This is a known issue, so make sure you log out of all PCs before trying to log into a new one.
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    Q&A comment

    How can I get the email off that is not my email

    Activision #1972093
    According to the Activision support section, to change the email address in your Activision account, please follow these steps:
    • go to the Activision account login page;
    • choose the platform account you wish to use to log in;
    • log in to your platform account;
    • hover over your Display Name at the top of the page and select BASIC INFO;
    • select EDIT next to the email address;
    • enter a valid email address you can access;
    • select SAVE;
    • enter your password.
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    Q&A comment

    why do I keep going invisible on the multiplayer

    Treyarch #1972091
    Unfortunately, Treyarch does not provide any information about possible issues with invisibility on the multiplayer on the company website. Please contact the Treyarch customer care team for assistance. You may reach out to them:
    • via the company's social networks.
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    Q&A comment

    Can i get online csr support please?

    Playstation #1972089
    According to the PlayStation support section, if you keep your backup codes, to recover your account you should follow these steps:
    • on the 2-step verification login screen, press the triangle button;
    • select Cannot Access Mobile Phone > Sign In Using Backup Code;
    • enter one of your 10 Backup Codes.

    If you can't sign in on any devices, please contact the PlayStation customer care team to recover your account. You will need to provide your online ID (username) and sign-in ID (email address).
    The support form is available at playstation.com/en-us/support/contact-us.
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    Q&A comment

    Can you delete my daughters roblox account

    Roblox #1971721
    According to the Roblox help section, you can send a request to Roblox support, so they delete your daughter's account as well as all personal information they collect and maintain about your daughter. You can submit a request at help.roblox.com.
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    1 reply
    Anonymous
    #1977921
    Or, you can go to settings IN ROBLOX, change the password, log out of the account and delete roblox.
    Q&A comment

    How can I get my money back on my debit card

    Playstation #1971720
    According to the PlayStation support section, if you think that someone has used your payment details to make a purchase on PlayStation Store, contact your card provider immediately to report unauthorized use.
    If you think your account might have been compromised, please follow these steps:
    • attempt to reset the passwords associated with your Sign-in ID (email address) and account;
    • contact PlayStation support via the support form at playstation.com/en-us/support/contact-us.

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    Q&A comment

    How Can i have refund

    Epic Games #1971719
    According to the Epic Games help section, refunds are not offered on V-Bucks. You can spend them on gifts for friends.
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    Q&A comment

    How do I get my online order completed?

    Gamestop #1971718
    According to the Gamestop return policy, if you run into any issues or are not totally satisfied, you may return the product within 7 days for your money back or within 30 days for an identical exchange.
    To get more information about the Gamestop return policy, please contact the Gamestop customer care team:
    • by phone at (866) 323-**** (toll-free number within the United States);
    • via the company's social networks.

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