Q&A comment

How can I talk to someone 1 on 1 to help me get my account back

Activision #2000418
According to Activision Support, to submit an account recovery request, you will need to do the following:
  • Create a new Activision account with a new Activision ID using a personal email address you can access;
  • Link all of your platform accounts to the new Activision account.

Detailed information is available at support.activision.com/account-recovery.
If your request is valid, the new Activision account you create will be disabled and will no longer be accessible.
If you play a crossplay-enabled game on the new Activision account during the recovery process, game progress and in-game purchases made on the new account will not carry over to the recovered account.
Account recovery requests can take up to 10 business days to process.
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Q&A comment

Don't know how to get my games from the cloud after I put them there.

Playstation #2000417
According to PlayStation Support, to download from cloud storage you should follow the steps below:
  • Go to Settings > Games/Apps and Saved Data;
  • Select Saved Data (PS5) or Saved Data (PS4);
  • Select Cloud Storage and select a game > Download to Console Storage.
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Q&A comment

Why does it show that playstation didn't receive my ps4 ?

Playstation #1999716
According to the PlayStation help section, you should be able to view existing repair requests at support.playstation.com/s/repair-services?language=en_US.
To get more information about if the company received your console, please contact the PlayStation customer care team via the support form at playstation.com/en-us/support/contact-us/.
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Q&A comment

How can i get my money back

Roblox #1999715
According to the Roblox help section, if you notice charges on your Credit/Debit card, PayPal, or Google Play account that you did not authorize, please contact the Roblox customer support. The support form is available at roblox.com/support. You will need to provide the following details:
  • list of the charges by date and amount;
  • billing name;
  • last four digits of the Credit/Debit Card used;
  • PayPal account email address;
  • Google Play purchase numbers (GPA.###);
  • Roblox username (if known);
  • any attachments must be in .jpg or .png format.

To report unauthorized charges for Apple/iTunes, Microsoft Store (Windows App or Xbox), and Amazon Purchases, please reach out directly to Apple/iTunes, Microsoft (Windows App or Xbox), or Amazon to request a refund.
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Q&A comment

How to Add Tax Exempt status to account?

Steam #1999714
Unfortunately, Steam does not provide any information about if you can add a tax-exempt status to your account on the company website.
However, according to the comments posted at steamcommunity.com, unless you are in Washington state or Illinois, you should not be charged tax.
To get more information about your Steam account, please contact the Steam customer care team via the support form at help.steampowered.com/en/.
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Q&A comment

How can I get unbanned on the day supposed to be unbanned

Playstation #1999713
According to the PlayStation help section, you should be able to access your account once your temporary suspension ends. If you have any issues with your account access, please contact the PlayStation customer care team via the support form at playstation.com/en-us/support/contact-us/.
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Q&A comment

How do I get a refund after purchasing v-bucks on the epic games website

Epic Games #1999712
According to the Epic Games help section, V-Buck balance may change depending on what platform you're on. Please check your purchase details in the order history on your console. If you see your purchase, you can fill out a support ticket with Epic games at epicgames.com/help/en-US/contact-us.
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1 reply
Jacob C Nxt
#2010840
Hey can I have every skin in the game.pleeeeeeeeeeeeeeeeeeeeeeeeeeeeaaaaaaaaaaaaaaaaasssssssss Assess
Q&A comment

how can i get the game or my money back

Epic Games #1998991
According to the Epic Games help section, to request a refund please follow these steps:
  • on your Account page, click on Transactions;
  • find the game you would like to refund;
  • click to expand the order and to see Playtime;
  • if the game is eligible for a self refund, you should see a Request Refund button.

To get more information about your game, please contact the Epic Games customer care team via the support form at epicgames.com/help/en-US/contact-us.
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Q&A comment

Why haven’t I got the trophy but everyone else has

Playstation #1998963

According to comments posted at reddit.com, if you haven't gotten your trophy level updated, you should log out of your account (go to the main menu, power, then choose "Log out of PS4"), then log back in for you to get it.
For further assistance please contact PlayStation Support on the company website.
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Q&A comment

How so i get a refund in a card that was redeem to a wrong PlayStation

Playstation #1996832
According to the PlayStation help section, before redeeming a code you should make sure you are signed into the correct account. The company does not allow transfering funds or content between accounts.
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Q&A comment

How can i get my old account back if i linked it with the guest account?

Miniclip #1996830
According to the Miniclip help section, you should be able to reset your Miniclip password by following these steps:
  • go to miniclip.com;
  • select Signup/Login;
  • click on I forgot my password;
  • you should be sent a new password to your inbox.

If your account is linked with Facebook, Apple or Google, you should be able to recover your password through those platforms.
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Q&A comment

How can i get my account again

Poker Stars #1996829
According to the Poker Stars help section, to regain access to your blocked account you should contact the Poker Stars customer care team via the live chat at pokerstars.com.
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Q&A comment

Can y’all make an emote for 150 v-buck

Epic Games #1996826
Unfortunately, Epic Games does not provide any information if they are going to change the price for emotes on the company website. Please contact the Epic Games customer care team for assistance. You should be able to reach out to them via the support form at epicgames.com/help/en-US/contact-us.
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Q&A comment

How can i get a rrfund

GameChanger #1996821
Unfortunately, GameChanger does not provide any information about how to get a refund on the company website. Please contact the GameChanger customer care team for assistance. You should be able to reach out to them:
  • via the support form at gamechanger.zendesk.com/hc/en-us/requests/new;
  • via the company's social networks.
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Q&A comment

I just purchased a stem card when I try to activate it said it was invalid can you tell me what happened

Steam Card Delivery #1996820
According to the Steam Card Delivery help section, if you have any issues with your card, please make sure to:
  • make sure you are entering the code correctly;
  • check and verify that you are redeeming the card in the correct place;
  • make sure you are using a USA account or USA address;
  • double check your account balance by logging out and then logging back in.

If you still see the error when activating your card, please send a screenshot of the error you are getting when you input the code at support@***.com.
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Q&A comment

How do recover or set up a new online account when it has been permanently suspended?

Playstation #1996819
According to the PlayStation help section, when they suspend any account, they should email you explaining why the account has been suspended and how long it will last. All the suspensions are final and cannot be appealed.
To get more information about your account, please contact the PlayStation customer care team via the support form at playstation.com/en-us/support/contact-us/.
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Q&A comment

Can I report an underaged user

Twitch #1996818
According to the Twitch help section, to register for a Twitch account user must be at least 13 years of age. When reporting a user you will need to write a detailed description of the violation.
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Q&A comment

Can you guys delete all my guest account on nba live mobile

EA Sports #1996817
According to the comments posted at answers.ea.com, to delete your guest account, you should uninstall the game from your device.
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Q&A comment

How to go about getting my hard earned money back from a scammer

Steam Card Delivery #1996655

Unfortunately, Steam Card Delivery does not provide any information about how to get money back from a scammer on the company website. Please contact the Steam Card Delivery customer care team for assistance. You may reach out to them by email at support@***.com. Support is provided 24/7/365.
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Q&A comment

Can the email address associated with my account be reset?

Mojang #1996654
According to the Mojang help section, you may change your email at account.mojang.com/me/settings. If you don't have access to the email address associated with your account, you can have it changed by passing a security challenge.
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Q&A comment

Can I have my robux back

Roblox #1996653
According to the Roblox help section, once you have made a purchase you cannot get Robux back. For further assistance please contact Roblox Support.
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Q&A comment

I bought 2 movies and rented 2 movies how do I know witch ones I bought

Redbox #1996652
According to the Redbox help section, you should be able to view your transaction history in your Redbox account at redbox.com.
To get more information about your orders, please contact the Redbox customer care team:
  • via the company's social networks.

Support is provided Monday-Sunday: 07:00AM - 12:00AM CST.
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Q&A comment

How can I bypass two step verification to access my ps4. I dont have my phone

Playstation #1995803
According to the PlayStation help section, if you have lost access to your 2-Step verification phone but you keep the backup codes when setting up 2SV, please follow these steps:
  • on the 2-step verification login screen, press the triangle button;
  • select Cannot Access Mobile Phone > Sign In Using Backup Code;
  • enter one of your 10 Backup Codes.

If you do not keep the backup codes, to get access to your account please contact the PlayStation customer care team via the support form at playstation.com/en-us/support/contact-us/.
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Q&A comment

Can u help me get my account back I got banned

Roblox #1995802
According to the Roblox help section, if your account has been banned, you can contact the Roblox appeals team to review the situation. You should be able to contact them via the support form at roblox.com/support. You will need to provide the following information:
  • account username;
  • a brief statement regarding the reason for your appeal.
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Q&A comment

How do I unlink my account and move it to another Xbox account?

Activision #1995801
According to the Activision help section, to unlink your account you should follow these steps:
  • sign in to your Activision account;
  • go to the ACCOUNT LINKING section;
  • find the account you wish to unlink and select UNLINK;
  • check the confirmation box and select CONTINUE.

To link your account to Xbox, follow these steps:
  • sign in to the Xbox account you wish to link;
  • in the same browser, sign in to your Activision account;
  • in the ACCOUNT LINKING section, choose an account to link;
  • select CONTINUE.

You should be taken back to the Xbox website to complete the account linking process.
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Q&A comment

my account got hacked and i am not receiving the forget password email, how am i supposed to recover my account?

Mojang #1995798
According to the Mojang help section, if you think your account has been hacked, you should contact the Mojang support team via the support form at help.minecraft.net/hc/en-us/requests/new.
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Q&A comment

How can I get my league points back

Activision #1995791
Unfortunately, Activision does not provide any information about how to get your league points back on the company website. However, according to the comments posted at reddit.com, the points may change depending on what platform you're on.
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Q&A comment

Why y’all cheating people out they money ?

2K Sports #1995790
To get the detailed information about the 2K Sports cards as well as to share your feedback about the 2K Sports services, please contact the 2K Sports customer care team:
  • via the support form at support.2k.com/hc/en-us/requests/new;
  • via the company's social networks.
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Q&A comment

Can you send me 1500 vbucks that wasn't included in the marigold bundle

Epic Games #1995789
According to the Epic Games help section, V-Buck balance may change depending on what platform you're on. However, any content purchased with your V-Bucks will be available across platforms.
To get more information about your Epic Games account, please contact the Epic Games customer care team via the support form at epicgames.com/help/en-US/.
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Q&A comment

Why can I not sign in to my playstation no work and it says Error

Playstation #1995788
According to the PlayStation help section, if you know your username and password, but can't sign in, please follow these steps:
  • check if you verified your sign-in ID;
  • check if your system software is up to date;
  • turn your console and router off and then on again;
  • try to sign in to Account Management online;
  • check if your account is not suspended.
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Q&A comment

Where Is order

Movie Mars #1995787

According to the Movie Mars help section, the delivery may take about 2-3 weeks depending on the location and the shipping method. If you have not received your order, please contact the Movie Mars customer care team by email at customerservice@***.com.
You may also try to reach out to the Movie Mars customer care team by mail to
2024-E Independence Commerce Drive Matthews, NC 28105

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Q&A comment

I bought 5 ps4 controllers since December an I haven't received my order an I wanna know why ?

Playstation #1995786
According to the PlayStation help section, you should be able to track the status of your order at direct.playstation.com/en-us/order-lookup.
To get more information about your order, please contact the PlayStation customer care team at playstation.com/en-gb/support/contact-us/.
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Q&A comment

Can you pless gift me robux

Roblox #1993352
Unfortunately, Roblox does not provide any information if they can gift you Robux on the company website. According to the Roblox help section, if you see anyone who is scamming, use the Report Abuse buttons at help.roblox.com to report the issue.
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Q&A comment

Can u please get my account back link on my main PS4 account has over 100 skins

Epic Games #1993351
To get your account back, you may try to reset your Epic Games password:
  • open your Epic Games Launcher or go to epicgames.com;
  • click Sign In on the top right corner;
  • click SIGN IN WITH EPIC GAMES;
  • click Forgot Your Password;
  • enter the email associated with your account in the Email Address field;
  • in the password reset email, click Reset Password, or copy and paste the link into your browser to go to the page;
  • enter a new password into the New Password field;
  • enter the same password in the Verify New Password field;
  • click Reset Password.

If you cannot get your account back, please contact the Epic Games customer care team via the support form at epicgames.com/help/en-US/contact-us.
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Q&A comment

When I sign onto GTA online it says rockstar game servers are unavailable right now so what do I do.

Rockstar Games #1993349
As stated at appuals.com, the issue of unavailable servers is often caused by a faulty Internet connection. Your connection might be weak or unstable. You may try to check your internet connection, configure NAT, and QoS services.
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Q&A comment

My PSN email has been deleted off my moms phone in accedint. Are you able to change my PSN email to a different email?

Playstation #1991653
According to PlayStation Support, you may change your Sign in ID following the steps below:
  • Sign in to Account Management on a web browser;
  • Select Security from the sidebar;
  • Click Edit next to Sign-In ID (Email Address);
  • Enter your new email address and click Save;
    • You may need to re-enter your password for security reasons;
    • You will receive an email to your new email address asking you to verify your new sign-in ID. Click the Verify Now button in this email. You will also receive an email to your old email address detailing the change.

    If you cannot access your sign-in ID (email address), you will need to contact PlayStation Support at playstation.com/en-us/support/contact-us.
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    Q&A comment

    Why band from mobile I think that was dumb

    Epic Games #1991652
    According to the information stated at nytimes.com, Apple and Google removed the Fortnite app from their app stores since Epic Games violated their policies. Epic replied with a lawsuit.
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    Q&A comment

    How can I get my refund?

    Roblox #1991651
    According to Roblox Support, you may check your Robux balance from the Roblox Mobile App:
    • Be logged into the account where the Robux were bought;
    • Tap the Robux icon at the top of the app;
    • Your Robux balance is displayed at the top.

    From the browser:
    • Your Robux balance is shown in the upper right of the browser window.

    If you need any assistance, you may contact Roblox Support at roblox.com/support.
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    Q&A comment

    Can you guys move my ban

    Rockstar Games #1991650
    According to Rockstar Games Support, all GTA Online suspension and banning decisions are final and may not be appealed.
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    Q&A comment

    Why I haven't Star Shelly?

    Supercell #1991649
    Unfortunately, supercell.com does not provide any information on why you don’t have Star Shelly. However, you may always contact Supercell Customer Support via the company social media networks and ask for assistance with your issue.
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    Q&A comment

    Can I talk to a staff member about using VPN to play Minecraft in China?

    Mojang #1991647
    If you need any assistance, you may try to reach out to Minecraft Help Center by submitting your request at help.minecraft.net/hc/en-u.
    According to the information stated at nme.com, all bans shall be permanent, non-negotiable, and cannot be removed and reversed by support, meaning players will have to create new accounts entirely if they want to start playing again.
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    Q&A comment

    Can epic games stop messing with me

    Epic Games #1991646
    If you need any assistance, you may try to reach out to Epic Games Player Support at epicgames.com/help/en-US/?contact=1. Their player support representative will provide your with possible solutions.
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    Q&A comment

    How can I access my PlayStation network when I don’t have the same phone number?

    Playstation #1991619
    According to PlayStation Support, if you can't sign in on any devices, you will need assistance recovering your account. Please contact PlayStation Support at playstation.com/en-us/support/contact-us/ with your online ID (username) and sign-in ID (email address).
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    Q&A comment

    Do you think you can give me 2 billion roebucks back

    Roblox #1991219
    According to Roblox Help, compromised accounts are eligible for a one-time recovery of inventory lost, or their approximate value. Please note that Roblox does not have a feature that allows them to revert an individual account to a previous state, but they do their best to recover what they can. Please contact Roblox Help via the support form at roblox.com/support within 30 days of the account being compromised.
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    Q&A comment

    I do not own an Xbox how am I getting charge for games straight out of my bank account I do not on the Xbox

    Xbox #1987990

    According to Xbox Support, if you do not own a console but see a charge on your bank or credit card statement that you don’t recognize, you should contact Xbox Support and ask for assistance. You may try to reach out to them by phone at (800) 469-****.
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    Q&A comment

    i bought the game fallout 4 for pc and i have a computer without a disc drive, is it possible to redeem a digital copy?

    Bethesda Softworks #1987987
    Unfortunately, Bethesda Support does not provide any information on how to redeem a digital copy of Fallout 4. It is only stated that if you are playing on PC, you will need at least 30GB of free hard drive space to install and play Fallout 4. If you are playing on console (Xbox One or PlayStation 4), Fallout 4 requires 28-39GB of free hard drive space depending on territory, platform, and languages supported.
    For further assistance please contact Bethesda Softworks Customer Service by phone at (301) 926-**** or by email at info@***.com.
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    Q&A comment

    How to switch your PS4 fortnite account to my Nintendo switch

    Epic Games #1987068
    According to the information provided at in.pcmag.com, to link your PlayStation account to the Nintendo Switch, you should log on to the Epic Games website with your Nintendo ID and unlink the Switch.
    If you’re playing Fortnite on the PS4, you already have access to your Epic account which was created by logging onto your console. What you have to do now is log on to the Epic Games website and head over to connected accounts which will give you a list of platforms. This list will now feature a working option for the Switch then by clicking “Connect” you can log onto your Nintendo Account.
    Then, you should launch Fortnite on the Switch using the profile on your device which is linked to your Nintendo Account, which would be the same one you just linked to PSN, then you will automatically be logged in.
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    Q&A comment

    I am banned from Minecraft online on my Xbox. Is there a way I can appeal it? If not can somebody at least tell me why?

    Mojang #1987067
    According to Minecraft Help, players who violate the Community Standards can be banned. If your account has been banned and you have a Realms Plus subscription, you will need to cancel your subscription so you will not be charged for content you cannot access.
    If you have been banned and would like more information, you should submit a request help.minecraft.net/hc/en-us/requests/new. Be sure to include the words "banned account" in your submission.
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    Q&A comment

    Why arent the servers working?

    Mojang #1987066
    According to the “Multiplayer Connection Issues” article posted at help.minecraft.net, if you have successfully logged in to your game, you can sometimes still run into problems with communication between your computer/network and the server that you are trying to connect to.

    Possible solutions are:
    • Check that your network connection is enabled, and that no programs are blocking outgoing connections;
    • Try disabling any existing firewall program, or changing its configuration options;
    • Restart your modem/router;
    • You may also want to try logging out of your account and then logging back in, as this refreshes your profile's authentication and connection with our servers.

    It is also possible that this can occur when the Mojang servers are having difficulties processing requests.
    If you have tried the above solutions, please wait a bit and try your server login again later. If issues continue, please contact your network and/or server administrator.
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    Q&A comment

    How do I get my gift card to work on the PlayStation?

    Playstation #1987065
    According to PlayStation Support, you should follow the steps below to resolve common issues with redeeming PlayStation Store vouchers:
    Check your voucher code:
    • Enter the voucher code exactly as printed;
    • Carefully scratch using a coin to reveal all digits;
    • Every PSN voucher code contains twelve digits. Ten-digit discount codes can only be redeemed when making a purchase. Any code with a different number of digits will not be accepted by PlayStation Store;
    • Ensure that the code is still valid.

    Some codes have an expiry date listed on the voucher.
    Some subscription vouchers need your credit or debit card details to be added to your account before they can be redeemed.
    Please note you can only use a voucher code once.
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