Q&A comment

I'm locked out of my Minecraft account?

Mojang #2014380
If you have a Mojang account and have forgotten the email that you log in with, try resetting your password. This will send an email to the address that you have registered, letting you know which address you used. Alternatively, try other email addresses that you own.
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1 reply
KkoriPizza
#2037594
this didn't work for me do you know what else I could do because I've been having this problem for a week now.
Q&A comment

how do i get my account back i spent over 1k usd

Roblox #2014379
According to Roblox FAQs if resetting password doesn't work and you need help getting back into your account, contact Roblox Customer Service. Contact them from the first email address added to the account, or from the billing email address that was used for the very first payment made on the account. Even if your account is compromised and the email is changed, they can still see the original owner or billing email on the account
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Q&A comment

How long does it take for Ban Appeals to be responded to? I've been waiting for over 40 hours now.

Roblox #2014375
According to reddit.com the chances of getting a 7-day ban appealed are slim to none. Roblox customer service usually reply within 3 business days to 2 weeks.
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Q&A comment

Where's my refund

Disney Movie Club #2014374

According to Disney Movie Club return policy you should allow 4 to 6 weeks for processing returns. Returns of product paid by credit card and made within 60 days of ship date will be fully credited to your credit card account, including shipping and processing costs, and sales tax (where applicable). Please allow 30 days for a credit to appear on your credit card account. If you have any additional questions, please call 1-888-257-****.
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Q&A comment

Can I get my account password info

Roblox #2013175
According to Roblox Support, if you can't remember your password, you will need to reset it and create a new one.
Reset using email
  • Select Forgot your username/password? on the Login page;
  • Enter your email address in the Email box and press the Submit button;
  • Press the Reset Password button or click the link in the email;
  • Enter and confirm your new password, then press the Submit button.

Reset using a phone number
  • Select Forgot your username/password? on the Login page;
  • Select Use phone number to reset the password;
  • Select your country prefix;
  • Enter your phone number in the Phone Number box and press the Submit button;
  • Select verify and complete the process. This will send a 6-digit number to your phone;
  • Enter the number in the Enter Code (6-digit) box and press the Verify button;
  • Enter and confirm your new password and press the Submit button.

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Q&A comment

How come account keeps gettin robbyed

Poker Stars #2013174
If you need any assistance with your account, please contact PokerStars Support and provide them with full details regarding your issue. You can contact them anytime via their Help Bot (called Stella), desktop, or mobile software:
  • Help Bot: Go to the 'Help' section of the company website. If Stella is available, you'll see a green bubble icon in the bottom right-hand corner of your screen;
  • Desktop: Help → Contact Us;
  • Mobile: Help → tap the Account icon → Contact Us.
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1 reply
Eric C Fpo
#2050067
Why doesn’t a firm as big as you have a phone number it’s disgusting you send automated answers all the time. You make millions of pounds. It’s wrong
Q&A comment

Can I have every skin in the game my username is tamerlobster975

Epic Games #2013173
According to the “Free Fortnite Skins: Here Are The Easiest Ways To Get These Free Skins” posted at republicworld.com, there are a number of different ways to get new Fortnite skins:
  • Use the Free Skins app that allows the players to get new skins without any money being charged;
  • Activate the PS3 plus membership even if you have a PS4 as the makers usually give free packages to the players for the same;
  • Complete the thematic challenges and events that are set up by Epic Games;
  • Get the Battle Pass, and it should give you some benefits like new skins and items;
  • Use the Fortnite free skin generators online.

For further assistance please contact Epic Games Support by calling +1 919 854 ****.
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Q&A comment

Can I merge my 3 accounts please

Epic Games #2013171

According to Epic Accounts Support, there is no way to merge 2 Epic Games accounts so far. If you want to connect an Xbox, PlayStation, or Switch account to a PC account, go to the Account Linking section on your main accounts page to do so.
If you run into any problems connecting your accounts, please review the articles at epicgames.com/help/en-US/epic-accounts-c74/connect-accounts-c110.
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Q&A comment

How can I get my refund

Epic Games #2013170
According to the Epic Games Store Refund policy, games and products are eligible for a refund within 14 days of purchase. However, you must have less than 2 hours of runtime on record. Products that include virtual currency, skins, or other consumables and products or games that are marked as “non-refundable” are not eligible for a refund.
You can request a refund by clicking “Contact Us” on the Epic Games Store and Launcher help page and submitting a refund request. Some purchases may qualify for refunding online by yourself. Sign in to your account on the website, click the Account dropdown on the top right of the store, go to the Transactions tab and click the game title. If the game is eligible for a self-service refund, please click the “Refund” button to start the refund process.
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Q&A comment

Did not sign up for any Disney club. How can I get my refund

Disney Movie Club #2013169

Unfortunately, the information about unauthorized charges isn’t provided on the company website. Please contact Disney Movie Club Customer Support by calling 1-888-257-**** from 8 a.m. to 1 a.m., Eastern Time, Monday-Friday and ask for assistance with your issue.
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Q&A comment

Do i need to rebuy Java

Mojang #2012640
According to the Mojang help section, you do not have to repurchase Minecraft: Java Edition if you haven’t played for a while. Once you have downloaded the game again from minecraft.net/en-us/download, select 'Log In' from the upper left-hand corner of the launcher and get going.
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Q&A comment

Why did my PlayStation account get banned for other people sending me hate messages

Playstation #2012639
According to the Playstation help section, the account suspension is the result of a thorough investigation by PlayStation Safety staff. All suspensions are final and cannot be appealed.
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Q&A comment

Why is my fortnite not working?

Epic Games #2012637
Epic Games provides the troubleshooting steps at epicgames.com/help/en-US/fortnite-c75/technical-support-c118/how-to-fix-fortnite-crash-and-technical-issues-a3893.
If you still need any assistance with your account, please contact the Epic Games customer care team via the support form at epicgames.com/help/en-US/contact-us.
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Q&A comment

Can you get my account back please

Roblox #2012636
According to the Roblox help section, if you cannot log in to your account, you may try the following steps:
  • make sure you’re using a supported browser;
  • reset your internet options (Windows only);
  • check your browser’s security settings;
  • check wireless connection;
  • remove/disable any ad-blocker browser add-ons;
  • make sure the DP 49152 - 6**** ports are open;
  • configure your firewall and/or router; reinstall Roblox.
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Q&A comment

Where are my Persona 5 Royal themes

Playstation #2012635
According to the comments posted at reddit.com, you should receive the email from PlayStation labeled under 'promotions'. If you did not receive any email from PlayStation, you should contact them via the live chat at support.playstation.com/LiveChatRequest. Once you receive your code, go to the PlayStation Store and scroll down to 'redeem codes'.
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Q&A comment

How can I got my refund

Roblox #2012634
Roblox help section states that the company does not offer refund. All sales are final. However, you may contact the Roblox customer care team and request a refund. To do this, please fill the form at roblox.com/support.
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Q&A comment

how can i refund robux i bought on mistake

Roblox #2012633
According to the Roblox help section, the company tries to prevent accidental purchases by showing a pop-up window, asking you to confirm your selection before completing a transaction. All sales are final. Roblox does not make any refunds. You may try to request a refund by filling the support form at roblox.com/support.
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Q&A comment

What to do with a unactivate card

Steam #2012295
According to the comments posted at steamcommunity.com, to activate your card you should contact the Steam manager via the support form at help.steampowered.com.
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Q&A comment

How do I get back my loot from save the world?

Epic Games #2012294

Unfortunately, Epic Games does not provide any information about how to get back the loot from Save the World on the company website. You may contact the Epic Games support team by emailing them at fortnitehelp.epicgames.com.
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Q&A comment

Why is yall game so *** horrible yall keep making dumb overpowerd build and make a better game

2K Sports #2005571
If you need help with your game, you may submit a ticket to 2K Support at support.2k.com/hc/en-us/requests/new.

If you'd like like to chat with 2K Support instead of filing a standard support ticket, please be aware of the following:

  • You need a 2K Support account;
  • Live chat is English-only for the time being;
  • Live chat support for NBA 2K20, NBA 2K21, NBA 2K Playgrounds 2, WWE 2K19, and WWE 2K20.

To chat:
  • Log into your account;
  • Submit a ticket for NBA 2K20, NBA 2K21, NBA 2K Playgrounds 2, WWE 2K19, or WWE 2K20;
  • On the ticket submission page, you should see a button with the chat icon in the lower right corner. Click on that;
  • Fill out a form that appears;
  • Click Submit.

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1 reply
Evan S Gri
#2065339
I have but no one has helped at is very annoying because I need help but no one at 2k respond there support is trash
Q&A comment

How can I know the exact time my gift card was used

Steam #2005569
According to comments posted at Steam Community, Steam Support can’t provide any information on when a gift card was redeemed.
However, it is stated that if you already have given the codes to the scammer, you should keep the Steam Wallet Gift Cards and the receipt and report the incident to your local police department.
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Q&A comment

Can you please take away 2fa

Epic Games #2005183
According to the Epic Games help section, if you lost access to your backup codes, you should be able to log in to your account by sending a verification code to your email:
  • on the 2FA prompt, click Try another way;
  • select Send a Two-Factor verification code to your email;
  • go to your email inbox; locate the code and enter it into the SECURITY CODE field.
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Q&A comment

How do i change my epic email, but i don't have the access to the email.

Epic Games #2005182
According to the Epic Games help section, if you do not have access to the email address associated with your Epic Games account, you should contact the Epic Games customer care team via the support form at epicgames.com/help/en-US/wizards/w1.
To prove you are the owner of the account you will need to provide as much information about your account as possible.
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Q&A comment

Why I got banned?

Roblox #2005181
According to the Roblox help section, you should be able to appeal your account moderation using the support form at roblox.com/support. You will need to provide the following information:
  • account username;
  • brief statement regarding the reason for your appeal.
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Q&A comment

How do i get my purchased items

EA Sports #2005178
According to the EA Sports help section, if the purchased items are missing in the game, please try the following steps:
  • log out of the game completely;
  • restart the game;
  • power cycle your system;
  • double-check that you didn't accidentally discard, quick sell, or use the content somewhere else in-game;
  • check the current server status for both your game and your platform;
  • wait 24 hours from the time you made your purchase to see if you get it. If you’re still missing your coins after 24 hours, contact the store you bought them from.
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Q&A comment

Can I have my login details

Epic Games #2005177
Unfortunately, Epic Games does not provide any information about how to get your login information on the company website. However, according to the Epic Games help section, you may try to change the email on your account at epicgames.com/help/en-US/wizards/w1. You will need to provide as much information about your account as possible.
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Q&A comment

How can I get my refund

Roblox #2005176
According to the Roblox help section, Roblox users should always get permission from the payment account owner before making any purchase.
If you notice charges on your Credit/Debit card, PayPal, or Google Play account that you did not authorize, please contact the Roblox customer support.
When reporting charges you should provide the following information:
  • list of the charges by date and amount;
  • billing name;
  • last four digits of the Credit/Debit Card used;
  • PayPal account email address;
  • Google Play purchase numbers (GPA.###);
  • Roblox username (if known);
  • any attachments must be in .jpg or .png format to be viewed.

If the payments were made through Apple/iTunes, Microsoft (Windows App or Xbox), or Amazon, you should contact their support team for a refund. You should be able to contact Roblox via the support form at roblox.com/support.
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Q&A comment

How can I get a refund

Playstation #2004884
According to PlayStation Support, if you have bought something on PlayStation Store but have changed your mind about the purchase, you may be able to request a refund. To check if you're eligible for a refund, please follow the instructions on the company Refund Chatbot.
To request a refund for a game, you should contact PlayStation Support at playstation.com/en-us/support/contact-us/.
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Q&A comment

My $100 steam cant download its used already ok can I get a new one with reciept number please this stressful ok right now

Steam #2004883
According to Steam Support, if you have been a victim of a scam and purchased Steam Wallet Gift Cards that have not been given to the scammer yet, please take these cards back to the customer service desk of the retailer where you purchased them. They can scan the cards to see if they are eligible for a refund. Steam Wallet Gift Cards that have been activated but not redeemed yet are normally refundable at retail.
If you already have given the codes to the scammer, please keep the Steam Wallet Gift Cards and the receipt and report the incident to your local police department.
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Q&A comment

When will my Tablet Smart Case and Screen Protector be dispatched?

Caseable #2003796
According to the Caseable Help page, shipping depends on your regional location and your choice of shipping method. Usually, the products are delivered within 3 to 5 working days, unless the delivery time is different on the product detail page.
Caseable cannot guarantee delivery dates as there can be a number of unforeseen reasons why your items will arrive after the estimated arrival date.
If your order hasn't arrived within 8 days of the estimated delivery time, and you have not received an email from the company regarding delivery delays, you should contact the Caseable Customer Service Team by email at support.us@***.com so that they can check the status of your order.
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Q&A comment

How to i get back my psn account

Playstation #2003795
If you need any assistance with your PSN account, you may check out login issues on PlayStation Network at playstation.com/en-us/support/account/log-in-issues-psn.
You may also try to contact PlayStation Support via the company social media networks.
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Q&A comment

How can I get Unbanned?

Treyarch #2003794
According to the information provided at us.battle.net, all Call of Duty bans and restrictions are implemented by Activision and cannot be appealed. Please visit Activision's support site at support.activision.com for further details.
You may also try to reach out to Treyarch Customer Service via the company social media networks.
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Q&A comment

Why did I get a ban when I got dossed offline in Rainbow Six Siege

Ubisoft #2003793
According to Unbanster, as per the Ubisoft Code of Conduct, the most common reasons for which you can get your Rainbow Six Siege account are:
  • toxicity, harassment, bullying towards other players, or just general defamatory or hateful language;
  • usage of any third-party software, such as bots, cheats, auto-aiming tools and so forth;
  • macro usage;
  • purchasing or selling in-game services, such as boosting.

Apart from the above mentioned actual offences, there are cases where players have been banned from Rainbow Six Siege as a result of a false positive caused by system or network related factors.
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Q&A comment

How can I know the card was used

Steam #2003792
According to Steam Support, if you have been a victim of a scam and purchased Steam Wallet Gift Cards that have not been given to the scammer yet, please take these cards back to the customer service desk of the retailer where you purchased them. They can scan the cards to see if they are eligible for a refund.
Steam Wallet Gift Cards that have been activated but not redeemed yet are normally refundable at retail.
If you already have given the codes to the scammer, please keep the Steam Wallet Gift Cards and the receipt and report the incident to your local police department.
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Q&A comment

Why is the gift card I bought is not active

Steam #2003791
According to the comments posted at steamcommunity.com, Steam cannot assist you with a card that has not been activated. You would need to go back to the seller for a refund, or to have the card activated/replaced. A receipt is required.
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Q&A comment

How do I fix error code 8002****

Playstation #2002471
According to the “PlayStation 3 Error Codes” article posted at ccm.net, the most common PS3 error codes are as follows:
  • 8002**** Playstation store is down for maintenance;
  • 8002**** Unable to acquire IP;
  • 88002**** Violation of the copyright law (running an illegal copy of a game);
  • 8002**** Unable to install (downloaded) software;
  • 8002**** Unable to read Blu-ray movie.

As stated at error.info, to fix the 8002**** error, you should turn off the Universal Plug and Play (UPNP) and then access the LAN IP settings for your router. In the settings add an alternate PS3 IP address to the list and enter the Media Access Control Address (MAC) for the PS3. Access the WAN Setup for your router and enter the alternate IP address into the server box for the default DMZ server. Shut everything down and then boot up everything in this order: modem, router, PC, and PS3.
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Q&A comment

How can I bet my money back

Roblox #2002470
According to Roblox Support, you may cancel a recurring membership following the steps below:
Browser:
  • Be logged into the account where the membership was bought;
  • Open the gear icon in the upper right;
  • Open Settings;
  • Open Billing;
  • Click the Cancel Renewal button and follow prompts until the subscription is completely canceled.

Mobile:
  • Recurring memberships purchased via a mobile app must be canceled via the app or device payment.

Please note you can cancel at any time before the renewal date. You will continue to get membership benefits until the expiration date.
For further assistance please contact Roblox Support via the support form at roblox.com/support.
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Q&A comment

How can I get my refund??

Steam Card Delivery #2002469

According to the SteamCardDelivery Returns and Refund policy, the company doesn’t accept returns or exchanges. However, they guarantee that you will receive a valid and authentic USA gift card. For any technical issue please contact SteamCardDelivery Support by email at support@***.com. Be ready to provide full details regarding your issue.
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Q&A comment

Who do I talk to about a temporary band account

Playstation #2002467
According to PlayStation Support, if a user breaches the PlayStation Network Terms of Service, the company may temporarily or permanently suspend his/her account.
The company usually email users explaining why they’ve been suspended and how long it will last. PlayStation sends that to the email address associated with the account (the sign-in ID). Please be sure to check your junk or spam folder for the email.
If you have not received a notification, please contact PlayStation Support at playstation.com/en-us/support/contact-us/ for further information.
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Q&A comment

How do I retrieve a forgotten pin

PlayRiverGames #2000797
According to the information provided at Portal-DB, to reset your password, you should follow the steps below:
  • Go to the Log In page;
  • Click Forgot Password/ Having trouble logging in?;
  • Enter the email address using which you have registered your account, then click Next;
  • Click Next;
  • If the email address you entered is recognised, you will receive a password reset email to change your password;
  • Check your email inbox for changing the password;
  • Try logging in again using the new password.
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1 reply
Bekki Wyu
#2052421
I lost my game pin password and can’t redeem my money can u please send my new code my number is 143********
Q&A comment

How do I get a refund

Steam Card Delivery #2000795
According to Steam Support, if you have been a victim of a scam and purchased Steam Wallet Gift Cards that have not been given to the scammer yet, please take these cards back to the customer service desk of the retailer where you purchased them. They can scan the cards to see if they are eligible for a refund. Steam Wallet Gift Cards that have been activated but not redeemed yet are normally refundable at retail.
If you already have given the codes to the scammer, please keep the Steam Wallet Gift Cards and the receipt and report the incident to your local police department.
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Q&A comment

Can I have my account unsuspended

Playstation #2000793

According to PlayStation Support, you can access your account once your temporary suspension ends. You can see how long is left by checking the email notification from PlayStation Safety.
Please note suspensions are final and cannot be appealed.
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Q&A comment

How can I get on a game in roblox

Roblox #2000430

Please contact Roblox Support and provide them with full details regarding the error that you came across. You may try to reach out to them by submitting the ticket on the company website or via their social media networking.
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Q&A comment

I was banded, how long was it??

Playstation #2000428
According to the information stated at quora.com, depending on the severity, you may be suspended for 7 days, 14 days and even a month. Repeated suspensions may result in a permanent ban.
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Q&A comment

How can I fix this

EA Sports #2000426
According to EA Help, in Squad Battles, the Battle Points you earn during the week determines your Rank in the weekly competition. Each Rank can only hold a certain percentage of the players competing in Squad Battles during the current weekly competition.
To get the highest rank, you will need to earn more Battle Points than all other players in the weekly competition. The percentage breakdown of each Rank can be seen in-game.
For further assistance please contact EA Support at help.ea.com/en/contact-us.
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Q&A comment

how do i fix my captcha issues on account creation?

Steam #2000425
According to the information stated at gamepressure.com, if you've been affected by the curse of endless CAPTCHA, try repeating your actions via a mobile device. It should work after the first attempt. It's quite possible that this is due to a lack of compatibility with the Windows operating system because Internet users have managed to set up accounts using Macs.
According to comments posted on Reddit, there will be no issues with CAPTCHA if you download the Puffin browser from the play store.
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Q&A comment

How can i get 100,000 vbucks plizz

Epic Games #2000424
According to Epic Games Support, in Battle Royale, you can get V-Bucks either by purchasing them directly or by earning them through the Free Pass and/or Battle Pass.
To purchase V-Bucks in-game:
  • Go to the STORE tab;
  • Select the amount of V-Bucks you want to purchase;
  • Click Purchase to go to your platform’s check-out system From there, complete and place your order.

Each season all players are given access to the Free Pass and the option to purchase the Battle Pass. Both passes allow you to earn V-Bucks as you progress through levels of the Battle Pass.
For further assistance please contact Epic Games Support by submitting the ticket on the company website or via their social media networks.
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Q&A comment

Why cant I get on line

Rockstar Games #2000422
According to comments posted at support.rockstargames.com, if you can’t get online, you should submit a support ticket so that the Rockstar Support team could help you resolve the issue.
Some users said that everything worked with a VPN. However, this is not the option.
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Q&A comment

Are you going to update the region errors on Master Chief collection?

343 Industries #2000420
According to Halo Support, navigating to settings while disconnected from Xbox Live after loading out of game content causes a “Server Regions Invalid” pop-up to appear. The prompt can be dismissed by selecting Restore Defaults.
As stated at halowaypoint.com, the invalid region error is a known issue to 343 and it could be possible for whenever the next update comes out.
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Q&A comment

How can I take my debit card info off of my brothers ps4?

Playstation #2000419
According to PlayStation Support, to remove your debit card info, you should change your PSN password and remove all payment methods from your account:
  • Go to PlayStation Store;
  • Scroll to the bottom of the sidebar and select Payment Methods;
  • Select a payment method > Delete.

If you can't change your password or access your account, contact PlayStation Support at playstation.com/en-gb/support/contact-us/ to help you secure your account.
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