New Reviewer

Icsolutions - I set up a video visit on my phoe and laptop and it did not work. WHY??

I need an answer as to why my visit did not work on my phone or laptop????????????!!!!!!!!!!!!!! I reloaded and refreshed both of them. I did the test on both of them twice!! I've seen all the reviews of-course I seen all of them after the fact, some are dated all the way back to a couple of years ago!!!! There wasn't even one review comment that had something good to say about this application! So why haven't these issues been addressed and fixed. This is our only way communicating with our loved ones and depend on your program to work properly and be up to speed. PLEASE HELP! THANK YOU!

User's recommendation: HORRIBLE.

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ID
#3471838 Review #3471838 is a subjective opinion of poster.
Location
Rogers, Arkansas
Pros
  • Calls are fine
Cons
  • Videos are horrible and do not work
Preferred solution
FIX YOUR PROGRAM!!