New Reviewer

Thumbtack - Lied too , ignored

I received calls daily wanted me to sign up with thumbtack as soon as I decide to sign up create a profile choose a package and add money to my profile my account was disabled and I was no longer heard from especially that contacted me on the daily wanted me to sign up will not respond customer service will not get me over to a supervisor my money has been taken from me and I have received no leave my profile have been placed on hold as soon as they received my money
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1 comment
#2179170

Hi Decarlos, please refer to our previous review response for more information about next steps. If you're still not able to access your account, send us an email at support@thumbtack.com or reach out via direct message on any social media channel (Instagram, Facebook, Twitter, etc.).

ID
#3469111 Review #3469111 is a subjective opinion of poster.
Location
Mansfield, Texas
Cons
  • Dishonesty
Loss
$150
Preferred solution
Full refund
New Reviewer

Thumbtack - I was called plenty of times to sign up as soon as I signed up and chose a package and added money to my profile I was never called again I have called customer service number of times

sign up issues; I signed up add ed money to my account and my account was placed on hold stayed in my identity needed to be verified I received an email from the background check over a week ago and I still have not been able to receive leads

User's recommendation: Do not add money on to the account.

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1 comment
#2179168

Hi there, we're sorry to hear you weren't able to use the platform immediately after signing up, we know that can be frustrating. We hope your concerns have been resolved by now, however you're always welcome to check the status of your background check via email from Checkr, or you can reach out to our team at support@thumbtack.com.

ID
#3469070 Review #3469070 is a subjective opinion of poster.
Location
Mansfield, Texas
Pros
  • Dont know
Cons
  • Good liar
  • Scamming people
Loss
$150
Preferred solution
Full refund