Beth M Csp

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Verified Reviewer
| map-marker Las Vegas, Nevada

Ubereats - Dissatisfied with my order

So i ordered from KFC tonight on W Sahara and I thought it would be a pleasant experience but it wasn't. I would like to point out that it was not the driver's fault it was the restaurant's fault.

I went ahead with my order but when the driver got to KFC he said look like they were closed so he told me he keep me posted on what was going on. He told me he drove up to the restaurant and he waited for the window to open and when it opened they told him that they were out of chicken and that they only had chicken sandwiches and tenders left. So the driver called and told me the situation and asked me what I wanted to do at that point. So I told him that I would like the chicken tenders and the sides still if possible.

So when the Uber Eats driver came to me to my apartment he explained what had happened and that KFC did their best to accommodate my order. Even though they knew that my order was in the system.

And I would like to also say that I think that the price was high as well but maybe you had no control of that. Thank you for letting me explain my situation.

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Loss:
$45

Preferred solution: Full refund

Beth M Csp

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Las Vegas, Nevada

Ubereats - Dissatisfied with my order

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full

When I called to order from the KFC on W sahara I didn't think nothing of it because I thought it was going to be a pleasant experience but it wasn't. I have to point out something it was not the drivers fault it was the restaurant that messed up big time on my order.

When the driver got to the restaurant he said he had to wait a minute and when they came to the window they said that all they had available was the chicken sandwiches and the chicken tenders and they had no other chicken available when they knew my order was already in the system.

The only thing I was satisfied with was the large sides I ordered. I also think the price of my order was a little high as well but I know you might not have anything to do with that.

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