Aspen Dental - Extremely poor communication
Had a lot of dental work done here. Then I got in to a car accident and couldn't make my last appointment. I called repeatedly to try cancelling my appointment but couldn't get through. I left a message, but never got a call back. A couple of months later they returned my balance but that's it. No note, zero attempt at communication, nothing. Now when I call I can't get through and they haven't attempted to return any of my messages, even though I've been calling for about 4 months now. Did ya'll dump me as a patient and not tell me??? What is going on?
Aspen Dental Customer Care
- Appointment person
- No call return
- Being in pain
Reason of review
Poor customer service
Don't even bother at this point. It's been months. I will NEVER use your company or refer customers to you again!
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