Todd C Uya
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Todd C Uya
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Verified Reviewer | Kernersville, North CarolinaFood Lion - Their Customer Service Center Sucks!
I've had quite a few issues with my local Food Lion here in Kernersville, NC. I lost my MVP card and emailed Customer Service DAYS ago but nothing in my mail. I tried again today but no reply. Typical. "Why don't I just change stores?" I'm disabled and this Food Lion is mere blocks away. Please don't shop at Food Lion or better yet, never complain.
Preferred solution: Send me an apology and a Food Lion gift card.
User's recommendation: Don't file a complaint. You'll never get an answer.
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You can get a new card at the customer service desk or the cashiers might have some at the register.