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Verizon Wireless - I have had to call three times just for access and a transfer pin

I need a transfer pin for 760457**** After I transferred my number 760791****. All of a sudden I lost access to my online account. I cal. Ask for transfer pin. Im told I dont need to login I just dial on phone. I do. It asks me to login. I just want a transfer pin for 760457**** and my service completely canceled. Paying close to 300 a month just doesnt make sense. Please help! Joan Faus 760791****

User's recommendation: Give all details and make sure all is figured out with reason for call.

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ID
#3451025 Review #3451025 is a subjective opinion of poster.
Location
Los Angeles, California