New Reviewer

West Elm - Repeatedly delayed delivery

I ordered two Penn Chairs in early November with estimated date being early February. Since then my delivery has been delayed four different times without any communication from customer service. I have to call or email in order to get an updated delivery timeframe....
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ID
#3450664 Review #3450664 is a subjective opinion of poster.
Location
New York, New York
Cons
  • No refund
  • Late delivery
  • Items backordered
Loss
$750
Preferred solution
Full refund