Lauren K Ghp
Profile Info
New Reviewer
New Reviewer
West Elm - Repeatedly delayed delivery
I ordered two Penn Chairs in early November with estimated date being early February. Since then my delivery has been delayed four different times without any communication from customer service. I have to call or email in order to get an updated delivery timeframe....
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ID
Location
New York, New York
Cons
- No refund
- Late delivery
- Items backordered
Loss
$750
Preferred solution
Full refund
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