Juan M Rqu

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Mcafee - The customer service is non-existence

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My account was charged twice in one month for the same product. I'm trying to contact customer service, but they put you on hold until you get discouraged and hang up. Customer service 24/7 my foot.
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Loss:
$142
Pros:
  • Good product
Cons:
  • Too expensive specially when mcafee charged you twice for it

Preferred solution: Full refund

User's recommendation: be available and short waiting periods