Profile Info
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer | Tallahassee, FloridaCoast Dental - Ripped off
No follow up results from Coast Dental or Better Business Bureau
Never got my dentures. They would've covered under my insurance.
Got billed for virtual dentist and sanitizing of space. Sent to collections and placed on my credit report
I told them my dentist had cleaned my teeth the month before. They had a virtual dentist visit ($200+) that was not a covered service under my insurance. They did not inform me of any financial obligation on me. They did services I thought was in the procedure for me to get my partial.
The insurance paid for services that were covered. I tried to negotiate with them for months. Spoke to several people. The office manager said she would speak with her supervisor and to call her back on Tuesday.
Never was able to speak again. Called and left messages, she never called back.
I filed a complaint with BBB and Coast Dental took the money to cover the uncovered services and sent bill to collection agency. They have not called or followed up with me or BBB, or at least I have not heard from either.
- Friendly staff
- Do what they want to do then bill you for unrequested services
Preferred solution: I wanted to do my part so others know. BBB follow up. The government agency that oversees this form of business needs to regulate this one.
User's recommendation: Find another dentist...don't go there
Thank You for Your Reply! We are processing your message.
Your comment is successfully posted.