New Reviewer

Discount Cricket Outlet - Avoid these guys

They trade with different names. Rubiish customer service and no refund for the faulty goods. I purchased a New Balance Cricket bat from their sister concern Discount Cricket outlet for £354.17 which include the price for knocking in service. My u16 lad used it for 15 mins in the net and bat broke from 3 places. I sent them the photos and returned the bat. It's over 6 months they did not refund my money. They blamed it on the manufacturer and manufacturer blamed the poor knocking. when i told them that i am going to court, they dispatched the same damaged bat after 6 months which of course i refused to accept. Really bad customer service.
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ID
#1412704 Review #1412704 is a subjective opinion of poster.
Location
Birmingham, England
Product
New Balance Cricket Bat
Cons
  • Very very bad
Reason of review
Bad quality
Loss
$500
Preferred solution
Full refund