Jenell F

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Verified Reviewer
| map-marker Tampa, Florida

Uber drivers keep canceling & charging me

I had to order multiple Uber the other day, one after the other and I had to pay a fee for each one of them.. my drivers kept canceling on me and now I can only assume it's to take advantage of being able to collect a fee and keep it moving. If you're making someone wait 10-20 minutes and then blowing them off, why does the person you blew off have to pay for your inefficiency??
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Loss:
$12
Pros:
  • It is easier to get a taxi from any location
Cons:
  • No customer service

Preferred solution: Full refund