Jenell F
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Jenell F
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Verified Reviewer | Tampa, FloridaUber drivers keep canceling & charging me
I had to order multiple Uber the other day, one after the other and I had to pay a fee for each one of them.. my drivers kept canceling on me and now I can only assume it's to take advantage of being able to collect a fee and keep it moving. If you're making someone wait 10-20 minutes and then blowing them off, why does the person you blew off have to pay for your inefficiency??
Loss:
$12
Pros:
- It is easier to get a taxi from any location
Cons:
- No customer service
Preferred solution: Full refund
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