Darrin C Orc

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Apowersoft - REFUND AND RUDE CHAT REP

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i want a refund because your apowerREC does not work. I want to speak to a supervisor or manager because your chat rep RYAN is rude and stops the chat every time i ask for a supervisor.

I want to know the number to speak with a supervisor and the address where your company is located. RYAN disconnected me and when i refreshed my screen to go back into chat, i could no longer bring up the chat box again. RYAN did something on his end and locked me out, or stopped my from being able to access the chat because he does not want me complaining or filing a complaint about him. His actions are terrible and the owner needs to know about him.

I can't believe you would employ such a customer chat rep like him! I want to speak to a manager or supervisor and I want the address to write a certified letter to the owner. This is my second time trying to use your product, the APOWERREC and it does not work! RYAN tries to blame it on my system but my computer is BRAND NEW.

All troubleshoot steps that RYan gave me does not work. He has no more answer and cannot solve the answer, so he blocks me from using chat!

I had not problems using chat before I got connected to him, and now all of a sudden when he rudely disconnected the chat, I cannot bring up the chat box anymore. This is how your employee's act out to PAYING customers????!!!!

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Loss:
$35

Preferred solution: Full refund

User's recommendation: DONT BUY NOTHING FROM THIS COMPANY AND RYAN, CHAT REP WILL LOCK YOU OUT

1 comment
Guest

They are a Chinese company fyi.