New Reviewer

Thumbtack - Account

1.0
Everything was fine I had it in prepaid and then one day they just started taking money out of my other account left it bone dry and said they cant give money back just a credit! I call them it says they are in training and hangs up

User's recommendation: Don’t use it.

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#2158012

Hi Melissa, we're sorry you weren't able to get in touch with our team over the phone when you reached out. We do stand by our Refund Policy: https://help.thumbtack.com/article/refund-policy and all refunds are returned as credit to your Thumbtack balance. If you have questions, or anything else we can help with, please reach out at: support@thumbtack.com.

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#3414603 Review #3414603 is a subjective opinion of poster.
Loss
$500
Preferred solution
Full refund