Susan L Zkw
map-marker Coral Springs, Florida

Publix - Complaint about a manager and store

Publix - Complaint about a manager and store
Publix - Complaint about a manager and store - Image 2

Went to pick up the Irish soda bread that I ordered for this morning St. Patricks Day only to find that they had burned all of the orders!

The department manager tried selling it to me anyway ( I got it for free from the store Manager) as well as ignored my and another customer questions regarding whether they were making more or what? I took the bread so that i could take pictures and videos of it for future use. The store manager was also not very helpful though he didnt charge me for whatever that was they gave us. This bread is an important part of the St Patricks Day celebration and the fact that we actually took the time to order it ahead of time in hopes of having some traditional meals is so disappointing.

Now we are running around to other stores looking to find Irish soda bread on St Patricks Day! This all occurred at the Publix on Coral Ridge Rd in Coral Springs, Florida. I personally will never shop there again.

There are too many other choices. If you are interested in seeing pictures of whatever this is I have a few, or you could just check the internet they'll be there.

View full review
Loss:
$40
Pros:
  • Clean store
Cons:
  • Bakery going down hill
  • Management poor customer service

Preferred solution: Deliver product or service ordered

User's recommendation: Do not order baked goods here. They do or even know what, what they are baking looks like and the customer service is terrible.

1 comment
Guest

They gave you "The Burnt Reynolds Special".