Advanced Reviewer
they sold me a room and then added a third party after they got my money then sent me to a room with a lockbox then told sorry we need this imaginary person they made up to steal my money
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1 comment
#1606081

i found that when you try to get companies to do what is right they dont care the game plan is to fustrate you until you give up i begged for my money for hours from expedia but they all the sudden decided to do the right thing when i threatened to expose them allover the internet then they decided to do right and only then

ID
#1412664 Review #1412664 is a subjective opinion of poster.
Location
Plano, Texas
Service
Expedia Room Booking
Reason of review
Return, Exchange or Cancellation Policy
Loss
$500
Preferred solution
Full refund
Advanced Reviewer

Expedia - Set me up for credit card fraud

they sold me a room then told me i had to talk to a owner who gave me a fake lockbox number and expedia said sorry too bad we dont care if we sold you a room that didnt exist
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ID
#1412657 Review #1412657 is a subjective opinion of poster.
Location
Plano, Texas
Service
Expedia Room Booking
Pros
  • I thought i was dealing with them direct
Cons
  • I was not told about third parties until expedia stole my money
Reason of review
Return, Exchange or Cancellation Policy
Preferred solution
Full refund
Advanced Reviewer

Credit One Bank - Refuse to help the customer

i have been calling for the last 3 days to solve a problem and they refuse to put you through to corporate and constantly put you on hold for hours to frustrate you and hope you hang up i get the feeling they stall you out cover for each other and if they would work half as hard to help you as they do to not do their job it would be easier this is the only one of my credit card companies that give me any problems i got a list of about 7 people names and id numbers that has wronged me not to mention the other 7-10 i didnt write down but they probably will pretend to care now that i am going to every site i can find to let the public know how they treat their customers look at my spending that is why this is the last card i use when i need a competent people to be there it just so happens that they can not even handle the simple things i used one of the competent providers to make up for what they would not do and i will probably except some more credit cards from more competent companies so i can cancel some if you dont want to help me and make up a bunch of excuses and call those excuses policy
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ID
#1406492 Review #1406492 is a subjective opinion of poster.
Location
Las Vegas, Nevada
Service
Credit One Bank Customer Care
Pros
  • Easy to give you your money you do your job then
Cons
  • Even here excuse was too many words
Reason of review
Poor customer service
Loss
$1100
Preferred solution
Full refund