Julie W Rqc

Securus Technologies - They STINK

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You open account. Then the person tries to use it it doesnt work. Then you call about it. They are send you this little letter saying the person is supposed to use the number that you already gave the person, and it doesnt work. You email them back because thats supposed to be the quickest way to get things done. But its not. Nothing is the quickest way to get things done with this company I would not recommend it to anybody
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Loss:
$1
Pros:
  • Talking to loved one
Cons:
  • No interest in helping you resolve your concerns

Preferred solution: Deliver product or service ordered

User's recommendation: Run the other direction - FAST