Stephanie A Omm
map-marker Austin, Texas

American Medical Response - American Medical RIPOFF

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The ABSOLUTE WORST ambulance company I have ever had the misfortune to deal with, and that is saying something. $900+ for a 6-mile ambulance ride, at least two instances of balance billing after my insurance company paid out, and they REFUSED TO ALLOW payment on my behalf from the medical facility I was at when an emergent health situation made ambulance transport necessary.

Before this happened, I spent months attempting to work with them to get some kind of relief for the bill they assessed me for this ride. They initially demanded payments that were approximately 5% of my entire monthly disposable income. I then tried applying for their Compassionate Care program, which turned out to be a total farce: despite sending in EVERY SINGLE PIECE OF INFORMATION they required, they denied my application, and then after I submitted even MORE documentation, they gave me a Scrooge-worthy 20% discount on my bill, a real slap in the face for someone living on a very low income due to multiple disabilities. Oh, and then they claimed that a second payment on my account from my insurance company was actually the 20% discount they had given me, which still left me with a bill of almost $600.

Welp, Ive given up.

If thats all the assistance a corporation with estimated revenues of $2.1 BILLION is willing to offer someone in a situation like mine, they can just forget it. They wont be squeezing any more blood from this turnip!

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Cons:
  • Expensive
  • Severe issues with billing

Preferred solution: Full write off of my outstanding account balance and a written apology

User's recommendation: DO NOT USE! Call a rideshare if at all possible!

1 comment
Guest

What does your health insurance cover as far as ambulance rides?