Paula K Wja
Profile Info
New Reviewer
Paula K Wja
Clarkesville, Georgia
Americas Preferred Home Warranty - Not positive
I just tried to call. Twice. To start a ho e warrantee on a home we closed on yesterday. You were recommended to us by a realtor in Georgia where we purchased our home. The first time my call was answered and I was just saying who I was and was hung up on. I called right back and could just hear background laughing and talking so I said Hello? The lady answered me by saying she was busy because she needed to go get a drink of water. Then she hung up on me. I am beyond amazed. I have always had a home warrantee in Arizona where I currently live and have nothing but great things to say about that company. One Guard. I am hoping to find a great warrantee company in Georgia as well even though I will be purchasing all new appliances. May e someone could give me a call and possibly check out your customer service center. They donโt seem too interested in new customers. Paula 715642****
Reason of review:
Poor customer service
Preferred solution: Someone to call me so I can possibly get a ho e warrantee started.
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You lucked out. APHW is a scam!
DO NOT EMAIL YOUR PHONE NUMBER. They will sell it to telemarketers.
Thanks, I'd like to help. In order to respond to your concerns please email your claim number or address to CustomerCare@APHW.com so I can look into this for you.