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Verizon Wireless - No help with access to voicemail

Reaching a human for support is a nightmare. Just needed help, because the system is telling me I don't have access to get my voicemail. I get nothing but an endless loop of computer voice prompts. When I finally got a human on the phone they did not know how to help me. Is this supposed to be help? This is garbage. No wonder the rating is so low for support.

User's recommendation: Find another service if you need customer support.

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ID
#3382507 Review #3382507 is a subjective opinion of poster.
Location
Tracy City, Tennessee
Service
Verizon Phone Service
Cons
  • When you finally get a human the call drops at the first prompt
  • Cannot talk to a human
Loss
$25
Preferred solution
Let the company propose a solution