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Contact BBB on Ascentive Software

Ascentive charged our credit card without authorization. We repeatedly contacted them to have the charge removed. We then requested our credit card to withhold payment, but they can only do so if Ascentive agrees to allow the refund - they did not. I had documented dates, names and general conversation info when talking to Ascentive personnel. I went online to the Better Business Bureau and filed a complaint. Within one week, Ascentive was calling me to apologize and send a refund. So all you upset consumers - do something about it! Report them immediately! Do make sure you have contacted Ascentive at least once and preferably twice to resolve the issue on your own.
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2 comments
#464150

Paid 29.95 on card.Called numerous times was either put on hold or person i talked could not be understood.This i believe is nothing but a scam.JUST,I am just an honest trusting person,do we not have fraud dept to police and stop such stuff.How do they stay in operation.anyway let this register my complaint abut incentive software,a scam that should be stoped immediately.

#211346

Dude, that's one of the most vile things i've ever heard in my life, they should be drug out to the street and shot...

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ID
#204692 Review #204692 is a subjective opinion of poster.
Location
Springfield, Missouri
Loss
$29