Ray Zip
map-marker Reno, Nevada

Teletrac Navman - Hunk of Junk

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This is the worst company for GPS out there. Steer clear of their smooth talking sales people who promises the world but deliver dog *** You will get a better ROI if you throw it in the trash because the units do not work properly and you will have to pull your trucks back off the road. I can not wait to change. I called to talk to Customer service and they transferred me to sales. Talked with Omar who gave me a bunch of smoke and told me he would call me back. Never heard from him again. its the same story here everytime. No one takes accountability for anything. i would rather drive my car off a cliff than do business with Teletrac again!
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Reason of review:
Bad quality

Preferred solution: Full refund

1 comment
Guest

I am truly sorry for your poor experience. Please reach out to us at us.customersupport@***.com. We will do everything we can to resolve your issues.

Ray Zip
map-marker Pleasanton, California

Teletrac Navman - Worst GPS Company in the US

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We signed with Teletrac Navman in Feb of 2018 and it has been a nightmare since. The installer did not show on the first day they were scheduled and rescheduled for a Sat when i told them i was not going to be around. 3 weeks later they finally show back up with the wrong install equipment. Told me he had to get the right equipment before he could install. Fast forward 3 months and none of the units are working correctly and Teletrac has no plans to fix my issues. Going to buy out of my contract and move to another provider who cares about what products were sold to their customers. Units still are not working and reports are inaccurate daily.
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Loss:
$5000
Cons:
  • Everything they promised they did not keep
Reason of review:
Bad quality

Preferred solution: Director

1 comment
Guest

Please give us another chance to make things right. You can reach out to us at us.customersupport@***.com so we can resolve your issues.