Neal W Mfi
Rc Willey Home Furnishings - What so called extended warranty?
Our new GE Profile front loading washing machine just spun itself into oblivion. It's only a few weeks past it's original factory warranty of one year. It spun so hard that the internal drum came off it's track, the cement counterweight fell into the drum and it destroyed the front gasket between the door and the drum. Upon coming to a stop the door flew open. RC Willey's had previously sent a repair man to service it due to some noises it was making. The repairs never did a thing to alleviate the problem. Repair man claims that our floor is not stable. It is new construction, subfloor, then cement board. All perfectly level. We purchased an extended warranty so that we would have peace of mind. RC Willey is not concerned with our dilemma. We have five boys and not doing laundry for an undetermined length of time does not seem to bother anyone at RC Willey's. Shouldn't they take care of their customer instead of looking for loopholes? I've been shopping there for 30 years. I have no more incentive to shop there. There are many places that sell appliances.
Rc Willey Home Furnishings Warranty
- Great salesman
- Do not like how they are handling my claim
Reason of review
Poor customer service
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