Diane B Hgq
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Diane B Hgq
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Verified ReviewerGetaroom - Didn’t meet my needs
I would like my money for my room returned Confirmation number R311392****. Manager at the hotel (Elisa ) stated she will return my money if you get I touch.
I was not asked about the type of handicap room I needed and room didnt meet my needs. Please get in touch with me ( barbeeauonthego@***.com ) or Hampton Chicago OHara.
Loss:
$197
Cons:
- Are a rip off inflexible
Preferred solution: Full refund
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Diane, We have provided a resolution regarding your review and an email has been sent to you directly detailing this information. On behalf of the entire Customer Service department with Getaroom, we thank you for your feed-back and apologize for any confusion and inconvenience this may have caused you.
We take our customers’ reviews very seriously, and we’d like to thank you for updating your star rating for your customer service experience on PissedConsumer. Thank you, Getaroom
Diane, The security settings on the review site have blocked out the complete booking number. Please send a direct email with your PissedConsumer review number, your reference/booking number, and details to SocialMedia@getaroom.com and we will be able to address your issue promptly. Thank you Sincerely, Getaroom