comment to review:

Return Label

Shapermint #2080565
So sorry that you have to deal with these. We'll help you with your FREE exchange request, and we'll look for your best fit. Send your order info here: https://m.me/Shapermint?ref=w15260442 and we'll have it checked real quick.
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comment to review:

To cancel my order

Shapermint #2080358
We’d love to talk to you over the phone, Paula. But phone lines aren’t available right now. Please connect with us here http://m.me/shapermint. We're eager to get this sorted out. Hope to hear from you soon.
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comment to review:

I didn't get the free shipping on my order

Shapermint #2080355
Hi, Maria. We'd be happy to help. Please connect with our team here http://m.me/shapermint. We'll take care of your order. Talk soon!
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comment to review:

Monthly charge that I am not aware of

Shapermint #2080196
So sorry about the monthly $4.99 charge on your account, Eileen. Seems like you were subscribed with the Shapermint Club membership. We have ways to cancel this and stop the payment. Simply send us your e-mail address here https://m.me/Shapermint?ref=w15979346 and we'll have this sorted out.
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comment to review:

Checking my membership

Shapermint #2079716
We didn't mean to spook you, Vanessa. Allow us to look into this to ease your worries. Send your details directly at : http://m.me/shapermint and we'll send you an update. We appreciate your patience.
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comment to review:

I haven't received my refund yet.

Shapermint #2079712
Oh no! This is definitely not how it's supposed to be, Yolanda. Refunds are supposed to be processed once the returned items are already received on our end. Allow us to look into this and send you an update. Please shoot us a message at : https://m.me/Shapermint?ref=w15260442 Thanks!
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comment to review:

Cancel Membership

Shapermint #2079711
We didn't mean to spook you, Nicole. We're truly sorry if you had a hard time cancelling your membership. Please send us your details directly to: http://m.me/shapermint so we can discuss your request further. Thanks!
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comment to review:

SHAPERMINT RETURNS FOR REFUND ARE THE WORST

Shapermint #2079292
We respect your decision. Do you mind telling us why you wanted to do a return? Just be advised that we charge a minimal fee of $4.95 for all returns. This fee is waived for all EXCHANGES. Also, your initial shipping fee is non-refundable as it went to the partner courier already. Send us your order info at : https://m.me/Shapermint?ref=w15260442 and we'll help you through this.
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comment to review:

My order went thru twice

Shapermint #2078972
So sorry that you have not gotten yet your order. There's just a slight hiccup due to the global shipping issues affecting our logistic partners, but for sure it's on its way now. Send your order info here: https://m.me/Shapermint?ref=w15260378 and we'll have it checked.
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comment to review:

Didn't get my order

Shapermint #2078970
So sorry that you have not gotten yet your order, Marie. There's just a slight hiccup due to the global shipping issues affecting our logistic partners, but for sure, it is on its way now. Send your order info here: https://m.me/Shapermint?ref=w15260378 and we'll give you a tracking update.
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comment to review:

Want my order canceled if you cannot take of this

Shapermint #2078563
Oh, no. So sorry for the duplicate charge, Raelle. We'll have this fixed real quick. Send your order info here: http://m.me/shapermint and we'll have it checked.
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comment to review:

No response se regarding order placed there is a problem!

Shapermint #2078560
So sorry that you have not gotten yet your order. There's just a slight hiccup on our end due to the global shipping issues affecting our logistic partners, but for sure, it's on its way now. Send your order info here: https://m.me/Shapermint?ref=w15260378 and we'll give you a tracking update.
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comment to review:

Return problems

Shapermint #2078251
I'm sorry to hear that your bra didn't turn out as you expected, Christie. May I ask what was wrong with them? if you need another size or style, we'd love to exchange that for you. Please message us your order number or email thru https://m.me/Shapermint?ref=w15260442
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comment to review:

Bad service

Shapermint #2078250
I'm sorry for the difficulties in reaching us & for your missing bra, Freda. We'd love to send that on a 2nd shipment to you. Please send us your order number, email & which bra is missing thru our messenger link https://m.me/Shapermint?ref=w15260442 & we'll sort the rest.
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comment to review:

Wrong items received

Shapermint #2077848
Oh my! Sorry about the mix-up on your order, Charnetta. This is truly unintended. We got you on this and let us arrange another shipment for you to turn things around. Kindly send us your order details here: https://m.me/Shapermint?ref=w15979346 and we'll sort the rest.
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comment to review:

Wrong items received

Shapermint #2077843
Really sorry about the mix-up, Charnetta. We'll make sure to have this fixed real quick, and you will get what you have paid for. To get started, please send your order info here: https://m.me/Shapermint?ref=w15260442
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comment to review:

Shipping

Shapermint #2077683
My apologies for the difficulties in reaching us. You may reach us quickest through this messenger link https://m.me/Shapermint?ref=w15260442 Should you need help with your order, please message us your order number or email please.
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comment to review:

Return

Shapermint #2077681
My deepest apologies for the wrong items sent yo you, Diane. You won't need to return them & just keep them or donate them to charity. As long as you've already got the right items received on the new shipment, then all is well. Should you need further assistance, please reach us out thru this messenger link https://m.me/Shapermint?ref=w15260442
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comment to review:

Need to speak to representative

Shapermint #2077646
We'd be glad to verify the shipping address on your order, Monica. Please send us your order number, email & shipping address through this link https://m.me/Shapermint?ref=w15260378 & we'll confirm this for you.
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comment to review:

I have been charged $4.99 a month

Shapermint #2077645
My deepest apologies for the difficulty in reaching us. This charge may possibly be the Shapermint Club Subscription on one of your orders, though we'd like to confirm this for you. Please message us your email or order number thru http://m.me/shapermint & sort this right away.
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comment to review:

Poorly fitted bralettes i Received6 times

Shapermint #2076961
Sorry that the style you got didn't give you the perfect fit, Elyse. Our 100% Fit Guarantee and FREE exchanges got you covered. Perhaps a different style will make a difference. Let us turn things around and we'd love to fix this. Send us your order details here: http://m.me/shapermint and we'll sort the rest.
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comment to review:

Package not delivered

Shapermint #2076771
So sorry to hear this, Alainna. We're eager to get this sorted out. Please connect with us here https://m.me/Shapermint?ref=w15979346 so we can better assist you. We'll keep our eyes peeled for your message.
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comment to review:

Sent wrong items

Shapermint #2076732
So sorry to hear this has been your experience. We're eager to get this sorted out and make it up to you. Please chat with our team here https://m.me/Shapermint?ref=w15979346. We hope to hear from you soon!
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comment to review:

Monthly charge that I am not aware of

Shapermint #2076726
We’d love to talk to you over the phone but phone lines aren’t available right now. Don't worry, you can connect with our team on this link https://m.me/Shapermint?ref=w15979346. We're here to help.
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comment to review:

Calling regarding my order

Shapermint #2076272
Oh my! Sorry that you didn't get your FREE tights. Give us a chance to make this right and cheer you up. Send us your order details here http://m.me/shapermint and we'll turn things around for you.
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comment to review:

Terrible customer service

Shapermint #2076070
We're sorry to hear that this has been your experience with us, Melinda. We're eager to make this right and turn it around. Please chat with our team here https://m.me/Shapermint?ref=w15260442. We'd like to make it up to you.
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comment to review:

Accidentally pressed 2 for 24.99 and didn’t realise it was US dollars. It’s just too expensive for me and need money for bills

Shapermint #2076065
Hi, Janette! We'd love to help you out. To better assist you on this, please connect with our team on this link http://m.me/shapermint. Talk soon!
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comment to review:

Return label

Shapermint #2075505
We're sorry to hear your experience with us is less than stellar. We'd love to make it up to you. Phone lines aren’t available at this time but you can connect with us here https://m.me/Shapermint?ref=w15260442. Talk soon!
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comment to review:

Need to get my order that i payed for it i

Shapermint #2075363
Sorry that you haven't received your order yet. We'd like to check what happened and make sure to sort this out for you. Kindly share your order details here: https://m.me/Shapermint?ref=w15979346
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comment to review:

Didn't get my order

Shapermint #2074771
Two months is definitely beyond the standard timeframe. It may be possible that your order was lost during delivery, but let us check on that. Please send us your order details at https://m.me/Shapermint?ref=w15260378 & we'll arrange a new shipment on expedited delivery for you.
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comment to review:

Monthly charge

Shapermint #2074641
You might be subscribed to our Shapermint Club on where you can enjoy these amazing benefits: FREE PRIORITY SHIPPING DEDICATED 24/7 CUSTOMER SUPPORT EXCLUSIVE COMMUNITY CLUB-ONLY DEALS AND FREEBIES Allow us to look into this. Please send us your order info directly to : http://m.me/shapermint and we'll send you an update. Thanks!
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comment to review:

I tried numerous times on Shapermint site to return an item and use their NO Hassle Return system. The site kept on wanting me to use credit to buy something else which I said NO. Do not like or want

Shapermint #2073867
Sorry to hear this has been your experience with us, Bonnie. Give us a chance to turn it around. We'd love to help you with your returns. Chat with us on this link https://m.me/Shapermint?ref=w15979346 so we can better assist you.
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comment to review:

Product to small

Shapermint #2073299
I'm sorry to hear that, Patricia. We'd love to exchange your shapewear to a size that fits you better. Please send us your order number through this link https://m.me/Shapermint?ref=w15260442 & we'll make this right for you.
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comment to review:

Can’t contact a human

Shapermint #2072959
So sorry this has been your experience, Barbara. We’d love to talk to you over the phone but phone lines aren’t available right now. Don't worry, just pop us a DM on this link https://m.me/Shapermint?ref=w15979346 and we'd get this sorted out.
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comment to review:

Keep charging my card

Shapermint #2072813
My deepest apologies on this, dear. This could possibly be the Club Membership that may have been signed up through one of your orders. We'd be glad to check on this & refund any charges since you did not intend to sign up in the 1st place. Please send us your email or order number thru this messenger link http://m.me/shapermint & we'll sort this for you.
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comment to review:

Lack of contact with the company

Shapermint #2072449
Sorry to hear you wanted to process a return, Paula. We'd eager to help you with this and turn your experience around. Please connect with us here https://m.me/Shapermint?ref=w15260442 so we can better assist you.
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comment to review:

Returns

Shapermint #2072160
We won't leave you empty-handed. Let us make things right. Send us a message with your order details on this link. https://m.me/Shapermint?ref=w15260442
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comment to review:

Issue resolved

Shapermint #2071148
We’re glad that it has been fixed promptly. We're just one message away here: http://m.me/shapermint if you need further help. Stay safe!
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comment to review:

Prices

Shapermint #2071147
Oh. That's a bummer, Cindy. Don't worry, we will not let you miss out on amazing savings. Send us a message here: http://m.me/shapermint and we'll create an invoice for you. Thanks!
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comment to review:

My shapewear are too big

Shapermint #2070721
So sorry that your shapewear is too big for you, Heidi. Let's have it exchanged for FREE to your best fit. Send your order info here: https://m.me/Shapermint?ref=w15260442 and we'll have this checked real quick. You can also email us via hello@shapermint.com
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comment to review:

Why am I being charged $4.99 every month. I don't want to be charged anymore.

Shapermint #2070717
So sorry to know that you were charged without your acknowledgement, Jessica. This must be the awesome Shapermint Club, that gives you access to different EXCLUSIVE benefits, such as Free Priority Shipping, Dedicated 24/7 Customer Support, Access to Exclusive Content, Secret Community and Exclusives Deals and Freebies. Drop your email address here: http://m.me/shapermint and we'll have this checked real quick.
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comment to review:

Return

Shapermint #2070714
So sorry about the mix-ups, Joan. We'll make sure that you will get what you have paid for, to turn things around. Send your order info here: https://m.me/Shapermint?ref=w15260442 and we'll have it checked real quick.
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comment to review:

Never received product. The only allow you to talk to a chat not a live agent

Shapermint #2070713
We know a phone call would probably be quicker, but we're sorry we can’t provide you with one right now. We take all kinds of feedback to heart, and you can be sure that we use them to better our products and service even more. You can send us a DM with your order info here: http://m.me/shapermint and we'll assist you real quick.
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comment to review:

Received wrong item!

Shapermint #2070105
So sorry that happened, Louise. Allow us to make this right. Please drop us your order details here https://m.me/Shapermint?ref=w15260442.
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comment to review:

Wrong item sent to me

Shapermint #2069764
So sorry about the mix-up on your order. This is certainly unintended. Allow us to make this right and arrange another shipment for you with the right ones. Send us your order details here, please: https://m.me/Shapermint?ref=w15260442 and we'll sort the rest.
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comment to review:

Poor customer service

Shapermint #2069654
We’d love to talk to you over the phone, Shannon. But phone lines aren’t available right now. Don't worry, you can chat with us here http://m.me/shapermint. We'll keep our eyes peeled for your message.
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comment to review:

My order has not come

Shapermint #2069651
Sorry to hear this, Mary. Allow us to track your order and share the details with you. We know how frustrating it is to wait for the order you’ve been wanting to try. Send us your order details here https://m.me/Shapermint?ref=w15260378.
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comment to review:

Cancel membership

Shapermint #2069538
Thanks for flagging it with us, Delaina. Sorry you're going through this. Allow us to get this sorted out. Pop us over your order details here http://m.me/shapermint.
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comment to review:

Cannot find order number

Shapermint #2069077
We totally understand how frustrating this must have been for you, Vickie. Allow us to help out, and look into this. Please send us your order info directly to : https://m.me/Shapermint?ref=w15260442 . We'll look out for your message.
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comment to review:

Billing mistake

Shapermint #2069073
Hi Traci! You might be subscribed to our Shapermint Club on where you can enjoy these amazing benefits: FREE PRIORITY SHIPPING DEDICATED 24/7 CUSTOMER SUPPORT EXCLUSIVE COMMUNITY CLUB-ONLY DEALS AND FREEBIES. We'd be glad to look into this. Please send us a message directly at : http://m.me/shapermint with your info and we'll take care of the rest. Thanks!
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