Timothy H Pus
HVAC - Robbing people in heat, charging $260 A 30/5 Capacitor , retail between $30 -$50
I am well versed in HVAC units and had discovered that I had a broken compacitor, but was selling my home, literally closing in two weeks and did not have time to order my own parts. I understand by calling ARS that they need to profit. However, they charged me $266.00 for a part that you can't even find in any retail setting for more than $50, a 30/5 Capicitor. So they LITERALLY charged me FIVE TIMES the price. Now the kicker, that doesn't include labor! They charged me $89 in labor to unscrew the back panel and pop in the capictor, and check the pressure generated. If this was jewelry or any other luxury purchse I might understand this mark up. However this is people's safety and health. ARS is taking advantage of the dire straights people find themselves in when their AC is not working. I am in contact with Karen Hicks of NC Consumer Protection Agency and am working with our local TV station's show 5 ON YOUR SIDE to see how many other services and parts are being overcharged to people in dangerous situations. Please share any bills via email or any other specific information regarding ARS HVAC cost of parts, repair and service. I have not recieved any explanations when I have tried to contact ARS about this matter. thinckley@***.com
Empire Today Flooring put our house out of code and installed on particle board
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