Theresa S Igk

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Verified Reviewer
| map-marker Clinton Township, Michigan

Farberware - I'm not happy with customer service.

Going on 3 weeks now and no one can answer a simple question about a Farberware Deep Fryer Model #10373* ***V 1400W I have been trying to find a replacement cord for my deep fryer. Either I'm told I have to buy a whole new deep fryer, you can't purchase just a cord, or no reply at all. No one from customer service has had the respect to answer my emails. I've been put on hold for so long that I get disconnected when I call. All I want is a new cord for my deep fryer that is in excellent condition and will not throw it out just because I don't have a cord. Is there one available for it? The ones on eBay don't have a model number that they're compatible with, so I won't order one from that website. I'm just ready to give up. If I have to buy a new one because I can't get a replacement cord, I will not get another Farberware one, even though I have been so happy with mine and do not want to get rid of it, and it's in excellent condition. I will get a different brand or none at all. I just think it's rude that no one from a big company like FARBERWARE can't help a customer with something like this. I hope maybe someone can help me this time. I won't hold my breath on it. I'm at the point of giving up now. Thank you for your time. Theresa SellekeDon'D
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Preferred solution: Let the company propose a solution

User's recommendation: Don't expect much of a response from Customer Service.

Theresa S Igk

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Clinton Township, Michigan

Banquet Meals - FIND A PRODUCT

I used to always stock up with the large FROZEN BAGS OF BANQUET DINNERS, BEEF STEW, CHICKEN & DUMPLINGS,

POT ROAST. Are they still available?

I have looked and looked and can't seem to find them anywhere.

Meijer's always had them and Walmart always had them. I don't find them at either place now.

What happened? They were awesome! My husband could eat the whole Beef Stew Dinner by himself.

They were in a bag for a SLOW COOKER or CROCK POT.

If you still carry them, can you PLEASE let me know where I can find them?

I live in Michigan. Thank you so much

for your assistance. I look very forward to your response.

I'm not a pissed customer, I'm a very satisfied customer, just wishing I could find these meals again. Hopefully one day you will bring them back.

Theresa Selleke

treeselleke47@***.com

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User's recommendation: Awesome to do business with.