Jacqueline T Elf

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Verified Reviewer
| map-marker Carriere, Mississippi

Uber - Horrible experience and then worse customer service

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I had a horrible experience this morning and was then owed a refund and incorrectly reported for not wearing a mask. I was late to my destination, reported the issue and the people who helped me were beyond incompetent and didnt even address my issue. I am extremely frustrated and mad. Based on this I am switching to Lyft, the way Uber has treated me in unacceptable
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Loss:
$17

Preferred solution: Let the company propose a solution