New Reviewer
Update by user Aug 25, 2021

Bluestar wasn't willing to do anything and told me to go back to the retailer. The retailer is trying to work out the full return of the range with a replacement range of a different brand.Bluestar needs to learn a lot about customer service. I felt I was dealing with...

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1 comment
#2054466

Same response I received when the appliance loft lost my platinum series for six months then delivered it damaged. Sorry call the Appliance Loft.

Even when Bluestar recommended them after denying me the ability to drive to Reading and Buy direct from them. Todd Robinson Wyalusing PA

ID
#2705451 Review #2705451 is a subjective opinion of poster.
Location
Stony Point, New York
New Reviewer
If I could I'd give them a ZERO! First home claim in 35 years. I've insured my 2 homes 5 cars and umbrella with Liberty and the treatment is absolutely horrendous. Seems that the CEO and other executives save money by charging us higher premiums and paying out little....
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4 comments
#1604511

It's too late ! One more pissed off customer.

It's the Insurance Companies' market. We may have other companies to choose, but with the same end-result. No controls over them and making law-abiding citizens to pay for them and their greed and profits. Such a shame.

Look like we live in a third-world country where there is no remedy against injustice done EXCEPT going to the courts. What a waste of money, time and so-called freedom of choice !

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ID
#1385441 Review #1385441 is a subjective opinion of poster.
Location
West Nyack, New York
Service
Liberty Mutual Insurance Claim
Cons
  • Worst company to have a claim with
Reason of review
Poor customer service
Loss
$5500
Preferred solution
Let the company propose a solution