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Navitus - I take a medication called Linzess & have used it for years; it is effective for me & has few side effects.

Update by user Feb 18, 2022

Navitus refuses to approve my request for Linzess

Original review posted by user Feb 17, 2022
This year, the Univ. of California, my medical care provider, contracted w/Navitus to be my pharmacy provider, w/the insurance carrier, Anthem Blue Cross, who has been my insurance provider for years. This year, the...
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#2135416

My doctor has contacted Navitus twice & relayed my concerns to them including my sensitivity to medications & my usage of Linzess without negative side effects. I know that other patients who have used Linzess for years were also refused approval by Navitus.

Their concern is for profits, not patients.

The insurance company, Anthem Blue Cross which apparently pays the cost of the medication is not willing to include this medication in its formulary, although last year, when the pharmacy was Anthem's own, my requests for medication were always honored when pre-authorized. Apparently, Anthem Blue Cross is also concerned more about profits than patients, although I'm not sure if its Navitus or Anthem who is the miser in this case, maybe both.

ID
#3347337 Review #3347337 is a subjective opinion of poster.
Location
Los Angeles, California
Pros
  • Mail order delivery
  • Easy to contact customer service
Preferred solution
Price reduction

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer

I was taking a medication for years w/good results. When navitus took over as my pharmacy they denied my requests for the same meds.

Navitus demanded that I try another medication that is on their formulary instead of the one have used that works for me. The other medication has significant side effects. I explained that I have a very sensitive body that reacts negatively to many meds & that my medication works for me. Nevertheless Navitus insisted that I try their medication regardless of the harm it may cause me. All they care about is cost savings, not the patients' health. I know there have been others pts. who came up against this miserly thinking by Navitus.

User's recommendation: Beware of Navitus, its formulary, & its cost cutting priorities.

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ID
#3340439 Review #3340439 is a subjective opinion of poster.
Location
Los Angeles, California
Pros
  • Easy to contact
  • Mail order delivery
Cons
  • Rigid concerning formulary & price of medication
Preferred solution
Price reduction