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Legacy Homes Omaha - Leaking for a YEAR now!

Update by user Oct 18, 2018

We’re also getting wet spots on the ceiling above the patio door, we were told it’s from cooking on cold days. Well I didn’t cook the day it started!

It was New Year’s Eve, we went somewhere. Our house leaks everywhere and they’ve got an excuse for it all.

Original review posted by user Oct 18, 2018
We’ve lived in our house now for right over a year, a week after we moved in it started raining for about week straight. We had pools of water in our basement. Legacy waited about 9 months to try and fix the problem. Our year came around for final walk through and and fixes that needed to be done, I pointed out the moisture that was still coming in and the warranty guy said no the concrete is just darker. Well guess what the dark spot grew bigger!! They’re making us get ahold of the waterproofing guy and we’re told they’re just going to paint flex seal on it, are you *** kidding me!!! My daughter has serious mold allergies. So we’re expected to pay all this money for a piece of *** house!!
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10 comments
#1727450

How frustrating as the city is approving these homes. Maybe we need to make them aware of the issues

#1879345
@Anonymous

Thanks for the review. I was looking to buy from this builder but will now walk away.

#1727357

We would like some guidance too. Any luck?

#1727385
@Gal Khy

No luck at all. The pointed the finger at us and told us it was damp.

Our basement is unfinished and was covered in mold behind the insulation and they told us “we don’t even know if that’s really mold”. We’ve dropped thousands of dollars in the basement

#1727355

Have you found a resolution? We are having problems with our ceiling falling down from conditioning condensation.

We have been told it is our fault because we used our air conditioner and set the temp to over 15 degrees from outside. It was 101 degrees!

According to them we could only set our temp to 86 degrees. We need guidance...did you get your problem resolved?

#1727387
@Gal Khy

Ours is ranch with unfinished basement and we have pipes that drip in the summer. We were told that’s normal.

And we know it’s not. We were also told we have too much humidity and we have dehumidifier running around the clock. We were also told no higher that like 60 to set thermostat in winter and like 80 in summer. That’s nuts.

We never had to at our other home.

I’ve noticed in our basement that all the hvac is not probably sealed, there’s air leaking through all of them. Super frustrating

#1724834

Did you get any results from Legacy? We are having an issue and they are dragging their feet.

#1727391
@Paolo Zsj

No results. We were left to fix it ourself. Dropped thousands more into it

#1727670
@Anonymous

Ugh, that's frustrating. Well, we are trying to take a stance.

We are fighting tooth and nails for them to do the right thing. Our house has a leak from the sliding glass door, into our subflooring and black mold has appeared. For a 3.5 year old home, that's ridiculous. How do you spend $305K on a house and have this kind of damage.

Legacy states "your warranty is up.

Good luck and here's who you can contact-the subcontractor." I've owned 5 homes and never had this kind of service/issues. Makes me sad for everyone who went through this before us.

#1886077
@Paolo Zsj

We are having the same issue now. 9 month old 2 story with AC condensation leaking on the main floor ceiling.

The initial warranty person said the same thing. Set the temp within 20 of outside temp and get a dehumidifier. He also told us this is a common issue. We did our due diligence (should not have to with a BRAND NEW HOME) and got a dehumidifier to help.

The leak has worsened. Waiting to hear back from warranty. We will fight this until it’s fixed properly. If it’s a common issue, then it is a builder flaw.

We’ll see what happens. Maybe a class action lawsuit?

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ID
#1384972 Review #1384972 is a subjective opinion of poster.
Location
Omaha, Nebraska
Service
Legacy Homes Omaha House Construction