Resolved
Joanna Tait

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Resolved: Etsy - Order never received, though charged my credit card

Updated by user Feb 20, 2022

Company fixed the issue and I have been provided with full refund. It appears since my complaint that Esty created a Live Chat line to access, discussed my problem, and immediate refund sent.

The Live Chat allowed for immediate action and resolution. Thankful for this..

Original review Feb 10, 2022
Help with your order
Which one do you need help with?
Messina tabletops gallery square dinner serving plate very detailed classic pattern plate.farmhouse classic kitchen decor euc nice
Purchased Jan 15, 2022
From Crazyboydesigns Help with your order
Which one do you need help with?
This was taken from their web site with a picture of the pattern of the plate that won't paste in. Now when I go to my account orders on the etsy site, this plate order never shows as being made.

The only thing is appearing was my first order back in 7-13-21 which fortunately I received. I have spent substantial time accessing every # and instruction given by ETSY, nothing would allow me to complete my trace request.

In my earlier search of the seller, it appeared they had not been listed as seller on Etsy since last year. I will continue to take what action I am able to expose ETSY together with the mind boggling number of complaints placed against them.
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Loss:
$82
Cons:
  • No contact accessible to demand refund

Preferred solution: Deliver product or service ordered

User's recommendation: Never order from ETSY