Kristen C Cez

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Top Local Maids - Extremely poor customer service

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Extremely poor customer service! People beware Top Local Maids require a deposit to make an appointment please do your research before contacting them for services!!!

They cancel appointments give you the runaround change your time without verbal confirmation. Juliana was extreme rude and will talk right over you! There are so many people these days that are hard workers and truly need your money please contact any other cleaning service! Not Top Local Maids!!!

I ended up cleaning my elderly disabled mothers home myself after Top Local Maids ripped me off $160 I could not afford to hire another cleaning service! I got an email stating I was getting a refund with a reference number and everything come to find out the general manager of Top Local Maids claims it was sent to me by mistake unless you have money to spare I highly recommend you stay away from Top Local Maids!!!

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Loss:
$160
Cons:
  • Extremely poor customer service

User's recommendation: Do not hire Top Local Maids!!!

1 comment
GraceSoCal

I couldn't agree more! The "deep cleaning" they did on four rooms of my house--for $300!--was the absolute WORST cleaning I've ever had, and that spans 30+ years of having my houses professionally cleaned. Look on the bright side: you only lost $160!