Jeffrey O Scm
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Jeffrey O Scm
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Verified Reviewer | Annapolis, MarylandApple - Not getting help from a human & only talking to machines on solving issues!!!!
I need help with my iPhone. I tried changing my email & keeping the same password that was on apple account over the apple home page. It said everything was accepted I proved who I was & all that to you guys. But when I tried entering it on my iPhone itself it is stateing everything is invalid & incorrect. I tried contacting your company for help on this issue not only on that but on being charged for bills that I have know idea of what I am being charged for. For $5.00 & .29 numerous times coming up on my bank statements. Whatever it is I need it canceled and stopped. Another thing is I am unable to get apple updates or phone charges like I used to since this email thing occurred today!! So I am pretty upset.
Loss:
$16
Pros:
- Security of apple
- Graphics
Cons:
- When we called them they said nothing could done
- No regard for customer time or efforts
Preferred solution: Let the company propose a solution
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