Sonya U Iui

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Be Kind by Ellen Degeneres - Consumers are not stupid!

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Hi There, I work a high stressed job and am a single mom of a special needs child. I'd purchased a K.I.N.D box for myself to treat myself. As to this date, I haven't received my K.I.N.D box. I've sent 5 notices via email to K.I.N.D/ Ellen's support team and their reaction is; "I've received it, enjoy your box"but I haven't received anything. I'd contacted UPS, they state that" it was sent back to Ellen/ Support in CA, because the package was declared undeliverable. Help stop the cycle, Sonya
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Loss:
$5000
Cons:
  • Customer service is non existent

Preferred solution: My child I could be a guest on the show and receive the K.I.N.D. box

User's recommendation: Companies have to stop using computers and hire real people