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Verified Reviewer
New Reviewer

Simonmed Imaging - Never replied to my complaint

Imaging test not performed because they changed my appointment without my consent. One test required "fasting" and they changed my appointment from the a.m. to 1:30p.m. I cannot do that due to my individual health issues. When I called attempting to reschedule they gave me the run-around with no suggestions. I canceled.

User's recommendation: Use a different company/facility if possible.

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ID
#3381973 Review #3381973 is a subjective opinion of poster.
Location
Phoenix, Arizona
Pros
  • No pros
Cons
  • Poor customer service on answering phone calls and follow up
  • Inept at scheduling technicians for scheduled service
  • Inept staff
Preferred solution
Let the company propose a solution

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer

Simonmed Imaging - They never replied or addressed my issue.

No imaging was performed because they changed the dates and times without my permission. One test was a fasting test and they wanted me to come in at 1:30 in the afternoon on an empty stomach. With my health problems, I cannot do that.

User's recommendation: If you can use a different company/facility.

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ID
#3381949 Review #3381949 is a subjective opinion of poster.
Location
Phoenix, Arizona