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Pentagon Motor Group

Pentagon Motor Group

www.pentagon-group.co.uk
What is your customer experience with Pentagon Motor Group?

Pentagon Motor Group Overview

The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.

AI insights based on reviews
Rating Distribution

Pentagon Motor Group has a 1.7 star rating from 2 reviews, with 100% unfavorable sentiment; recent advice warns "do not buy from the Pentagon group in Lincoln." Consumers report dissatisfaction with customer service, high price levels, and issues using the 14 day money back guarantee.

Positive Feedback

Some buyers used the dealership's advertised money back guarantee and returned vehicles promptly.

Negative Feedback / Risk Areas

  • Repeated refund delays and unresolved returns reported in Pentagon Motor Group reviews.
  • Poor customer service handling of returns and billing or refunds.
  • High price level and concerns about vehicle condition shortly after purchase.

Key Takeaways for Future Customers

  • Expect to document all communications and confirm money back guarantee terms before buying.
  • Research Pentagon Motor Group customer complaints and consider independent inspection.
  • Be cautious about relying on post-sale remedies like refunds or exchanges.
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Resolved
Steven A Ovi

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Verified Reviewer
| map-marker Lincoln, England

Resolved: Refund

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AI Highlights
  • - Car had issues within three days of buying.
  • - I asked for a refund under the 14-day guarantee.
  • - Three weeks later, no refund and they still have the car.
Updated by user Jun 13, 2025

Company fixed the issue and I have been provided with full refund. After a mouth of sending emails and garage promises every week I got my money Bach Never again will I use pentagon lincon. I’d say not use pentagon Lincoln nice till they have your money and then the fight starts they will not put you through on phone and sometimes put phone down on you.

Original review May 28, 2025

I bought a car from Mazda Lincoln Pentagon group had a three days and problem started occurring ask for my money back using the 14 day money back guarantee still not got my money back three weeks later and theyve still got my car

Loss:
$20

Preferred solution: Full refund

User's recommendation: Please, please do not buy from the Pentagon group in Lincoln

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Jaydan Gjw

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Refund

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Got a car had it two days and returned it brakes / gearbox I had a 14 days money back guarantee. Two weeks later Ive still not got my money back and have no car they have it.

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