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What a joke PENSKE is. The company I work for has a contract with pisske. This truck I'm driving stuck me on the side of the road for 4 hrs. After being stuck in a truckstop for 16 hrs. They send it to a shop for a week, say they have it fixed. Then not even a week...
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1.0
#1032761
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Avoid at all costs! We reserved a large truck for a 300 mi family move. They contacted us during the week to ensure we would pick it up. Then when we went to get it, NO TRUCK. The regional office said it was 200 mi away and they hadn't been able to start it. We were...
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1.0
#1022318
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The Penske people will call or email you when you try to get a quote and close the quote request before you reserve the truck. I did that, and sure enough, they emailed me. I responded with the below details of the last truck I rented. I also wrote a requested (by...
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2.8
I liked
  • First rental experience
I didn't like
  • No response to my problems with last rental
#1019110
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Penske Truck Rental Truck Rental Review

Penske Truck Rental
#970752
1.0
I will never rent a truck from Fairview Self Storage Depot in Fairview, NC. The best part is Penske doesn't care!
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Penske Truck Rental Truck Rental Review

Penske Truck Rental
#797456
1.0
This guy almost hit me on the free way in las vegas when getting on the freeway on cheyenne and civic center. I was in the lane right next to him and he didnt even wait for me to clear before he decided to get into my lane. There is barely anytime to stop on the freeway plus my horm wasn't working. It was terrible.
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Penske Truck Rental Truck Rental Review

Penske Truck Rental
#710730
1.0
Fairview Self Storage Depot in Fairview, NC rents Penske trucks. They also had a racially questionable post on their Facebook page. Not the type thing Penske would be proud of I would hope. UHaul here I come!
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Penske Truck Rental Truck Rental Review

Penske Truck Rental
#702311
2.5
The manager at this Penske is rude, I work for a company that leases from them. Good luck on pm's, good luck with reporting problems on your truck and actually getting it checked out. This place sucks!
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Never,never,never....buy any equipment from Penske. They do not stand by their equipment. I gave them a list of problems to fix upon the unannounced delivery of my 2012 international. I was told any issues would be addressed prior to delivery. It was delivered in very...
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1.0
#1009941
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WHY PENSKE Penske Truck Rental is Ready When You Are We promise a clean, reliable, fuel-efficient moving truck ready to go at pickup time. And with Penske, you also get personal help from our professional associates, 24-hour roadside assistance, and flexible...
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#972921
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I purchase a tractor trailer from penske out of Memphis,Tn and had it delivered to Mongomery,Al. Remind you at the purchase penske told me once i purchase the truck they had to inspect the truck it will take about 2wks on my dime now cause my truck note has started, So...
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#972417
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I made reservation for 12' truck, 1 way rental, 2 weeks before pick-up date. I confirmed 1 week before date and 1 day before date. No changes were made during these confirmation calls - same size truck, same locations, same number of pads, etc. However, when we got to...
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Anonymous
Anonymous

You're in good company when it comes to people Penske has caused problems for. Consider yourself lucky as some have been injured while using their equipment. If you're on Face...

1.0
I didn't like
  • Did not honor reservation
#962121
Reply to reviews
Penske Truck Rental - BEWARE OF PENSKE!! DO NOT USE THEM FOR ANYTHING!!
Penske Truck Rental - BEWARE OF PENSKE!! DO NOT USE THEM FOR ANYTHING!!
Penske Truck Rental - BEWARE OF PENSKE!! DO NOT USE THEM FOR ANYTHING!!
Penske Truck Rental - BEWARE OF PENSKE!! DO NOT USE THEM FOR ANYTHING!!
BEWARE OF PENSKE, ESPECIALLY FOR ONE-WAY RENTALS! THIS IS SO UNHEARD OF - I WILL TAKE THIS TO THE MEDIA, THE COURTROOM, AND MAKE AS MANY PEOPLE WORLDWIDE AWARE OF THIS NEGLIGENT GLOBAL CORPORATION'S LACK OF PROFESSIONALISM, HONESTY, RESPECT FOR THE LAW, AND RESPECT FOR...
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Anonymous
Anonymous

You're in good company when it comes to people Penske has caused problems for. Consider yourself lucky as some have been injured while using their equipment. If you're on Face...

Anonymous
Anonymous

You got a receipt for total $ accepted by the renting location at the time of rental?How much does this receipt show as a $ amount?The best was to leave and go elsewhere when ...

1.0
I didn't like
  • Entire experience
  • Thievery of my cash for the rental
  • Lies about the danger of the conditions of the truck
#907832
Reply to reviews
When I went to pick up my truck it was filthy inside. The floor was covered in food and trash. I also found papers left from a previous renter, it includes her full name. She left loan documents that include her full social security number on them! They were...
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Anonymous
Anonymous

If you're on Facebook, look for Penske Complaints. It's a new page where their customers who have received very poor service and/or injuries can state their problems.Remember,...

#882503
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Penske Truck Rental - Review in Rentals category from Addison, Texas
Rented a PENSKE 26 ft and the day I was to pick up NOT there! I had to get a 22 ft that was dirty and big bugs all over the grill and windshield. Barely squeezed all my belongings in the truck. Off and broke down in East Texas. The steering will started shaking real...
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Anonymous
Anonymous

If you're on Facebook, look for Penske Complaints. It's a new page where their customers who have received very poor service and/or injuries can state their problems. Remember...

2.9
#875530
Reply to reviews