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2.2 Based on 21 reviews
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  • Customers like
    • Excellent costumer service 1
    • Penske moving trucks 1
    • Vinnie and his professionalism 1
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    • Entire experience 2
    • Overcharged 1
    • Thievery of my cash for the rental 1
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WHY PENSKE Penske Truck Rental is Ready When You Are We promise a clean, reliable, fuel-efficient moving truck ready to go at pickup time. And with Penske, you also get personal help from our professional associates, 24-hour roadside assistance, and flexible reservation and cancellation policies. Commercial Rentals Our commercial rental fleet is known throughout the industry for newer, cleaner trucks. With more than 50,000 vehicles, including... Read more

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I purchase a tractor trailer from penske out of Memphis,Tn and had it delivered to Mongomery,Al. Remind you at the purchase penske told me once i purchase the truck they had to inspect the truck it will take about 2wks on my dime now cause my truck note has started, So once it got to me the truck was not detail like i was told it would be and it had a big scare on the finder that wasn't there the grill was missing the freightliner sign. Ok so... Read more

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I will never rent a truck from Fairview Self Storage Depot in Fairview, NC. The best part is Penske doesn't care!

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I made reservation for 12' truck, 1 way rental, 2 weeks before pick-up date. I confirmed 1 week before date and 1 day before date. No changes were made during these confirmation calls - same size truck, same locations, same number of pads, etc. However, when we got to Savannah location at appointed time, there was no truck -- not even a truck expected for us. They did say we could drive to a location 30 miles away for a truck if we could get... Read more

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Penske Truck Rental - BEWARE OF PENSKE!! DO NOT USE THEM FOR ANYTHING!!
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BEWARE OF PENSKE, ESPECIALLY FOR ONE-WAY RENTALS! THIS IS SO UNHEARD OF - I WILL TAKE THIS TO THE MEDIA, THE COURTROOM, AND MAKE AS MANY PEOPLE WORLDWIDE AWARE OF THIS NEGLIGENT GLOBAL CORPORATION'S LACK OF PROFESSIONALISM, HONESTY, RESPECT FOR THE LAW, AND RESPECT FOR HUMAN LIFE. I MADE A CASH RESERVATION FOR A ONE-WAY RENTAL WITH THE OWNER OF THEIR MAPLEWOOD, NJ BRANCH - HIS NAME IS "GIL". THE DAY OF PICK-UP, GIL WAS NOT IN AND "BEN" DID THE... Read more

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When I went to pick up my truck it was filthy inside. The floor was covered in food and trash. I also found papers left from a previous renter, it includes her full name. She left loan documents that include her full social security number on them! They were sitting on the dashboard in plain view! These papers also include her current address. I am totally disappointed in the Penske service. The truck was a disgusting mess, you left your... Read more

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Rented a PENSKE 26 ft and the day I was to pick up NOT there! I had to get a 22 ft that was dirty and big bugs all over the grill and windshield. Barely squeezed all my belongings in the truck. Off and broke down in East Texas. The steering will started shaking real bad and I thought it was a flat tire but it was not. The brakes were dragging on the Tires. Waited 2 hrs and still nobody here and 100 degree temps for a 65 yr old woman!!!... Read more

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I have an issue with how the money is done, meaning if yout use a debit card (vs credit card). They are not customer friendly when it comes time to collect. If you have to use their trucks an extra day unexpected, they don't explain how that is going to play into the deposit. What they do is. .when you call to reserve a truck. .. they do lay out what is covered. The issue comes in when on the 2nd day. .you call them and say hey. .I need the... Read more

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I recently rented a Penske truck as I my past experiences at U-Haul were to say the least not great. I heard good reviews about Penske of having better equipment and service and wanted to make the step up on my next rental. During the reservation process I asked if it was possible to have a pull-out ramp instead of a lift-gate. Reason being, I had never operated the latter. Was told they would have the option waiting. The set back was getting... Read more

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I wanted to share my experience with PENSKE because it was great and because great experiences are not shared often enough. I moved from Dallas to Cincinnati (~1000 miles) for a job, I rented the 16' one-way van. I spent a day shopping around the DFW area for rental trucks, went to a few Uhaul places and a Budget. Uhaul quoted for a 5 day rental with 1100 miles $600. I did not like the mileage limit since we wanted to stop around few places... Read more

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