Mary M Xhc

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Complaint

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I went to Pennzoil on the corner of State and Bay, Saginaw Michigan,for an oil change, and they broke my air filter housing cover, didn't offer to fix it, said I would have to go to an auto parts store or junkyard, didn't offer to pay for it either. Comp
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Cons:
  • Deranged employess

Preferred solution: Let the company propose a solution

Florence T Cav

Dont go there Employess are rude and act in a threatening manner

I went to get a oil change. I simply asked about the 5 dollar discount. The manager looked at me with actually hate in his eyes one of his employees came into the room I was in and threatened me. I thought I was going to be assaulted. I was a totally confused and actually a little frightened. I attempted to get video proof and a employee I think his name is keith threatened me again.Never never go to this establishment. I dont know if it was because a women or a minority. Never never go there. I tried to get a video but was threatened by a employee. I tried calling the owner but as to this time have not recieved a call back.
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Loss:
$5
Cons:
  • Rude threating employees
  • Deranged employess
  • Rude threatening employees

Preferred solution: Apology

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