I mailed in a official cashiers check printed from my local bank to pay the next months mortgage. They lost the check somewhere in their building in a different department. I waited about two weeks calling almost every day to see if they have received or found the...Read more
Told me I'd need no money down at closing when we refinanced our mortgage. When the actuary showed up at our house for us to sign the paperwork he said we needed to write a check for $500! We said we didn't have an extra $500 and we were told we needed no money at...Read more
When my loan reached 80%LTV they wouldn't remove the PMI without an appraisal (legal on their part but every lender I had before would do this automatically). Now my loan is below 78% LTV and it is supposed to be terminated automatically. It wasn't and now that I have...Read more
Pennymac Catastrophe Claim Review
by anonymous #1009991
Raised Pymt,took out land taxes exempted from.withheld ins money for roof damaged inside waiting for pennymac to zpprove all steps.
Pennymac Customer Care Review
by anonymous #998038
Tried to delay payments due to money problems. Kept throwing paperwork at me. Took months to get a decision. Now they tell me that can't help me. And is foreclosing on my house.
Pennymac Mortgage Review
by anonymous #997694
The worst experience ever, they put the mortgage on the wrong property and it took weeks to get it corrected, I lost a home I'd made an offer on in the meantime waiting for them to fix their mistakes. Horrible service!!!!
Short Review for January 21, 2017, Pc_order_processing
by anonymous #994956
Still havent recieved paper work for payment arrangements thank you
When my husband died, I took over the loan payments. Initially, the loan was with Bank of America. I filled out paperwork to have my name added to the loan. I never received a response from B of A. Instead, I got a letter in the mail notifying me that my loan had been...Read more
I sent my payment on time like ive always done well they drug their feet on their end causing me a late charge which i will not pay. Never been late i will start looking for a new mortgage. I tried resolving the issue and she says sorry nothing we can do well their is...Read more
If these clowns handle loans like they hire people, you can forget about them if you are over 40. They don't want you here. When hiring they seem to be strictly DOB driven no matter how many years of experience you have nor if you have been lauded for your work. That...Read more
Don't even think about asking for good faith gesture from this company. They have none, even for legitimate hardships. They do not care about you only about the interest they can suck out of you. We had a legitimate hardship in December--sent in a 3/4 payment and on...Read more
My home loan was sold to PennyMac. I'm still dealing with an issue over overpayment (my mistake - i paid my mortgage twice in October 2016. I've spent countless hours and talked to countless reps trying to get this resolved. In December they withdrew 2 mortgage...Read more
This company serviced our mortgage loan until we refinanced. I inadvertently processed a payment to them that should have gone to our new mortgage company. When we initially contacted Pennymac, we were told no payment from our bank had been received by the company. Our...Read more
My wife and I got a bill and knew we would not be able to pay on time but four days after the due date. We alerted penny mac and they said that would be fine. On the appointed day I called for a automatic withdrawal from our bank. The automated service gave me a...Read more