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Penny Mustard

Penny Mustard

www.pennymustard.com
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Penny Mustard Overview

The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.

Based on reviews, created with AI

Overall sentiment in Penny Mustard reviews is negative: recent recommendations warn "Don't buy from Penny Mustard nor their Montage Services." Reviewers value location but report poor customer service, limited product diversity, high price levels, and warranty disputes involving Montage Services and insurance claim denials.

Key Takeaways for Future Customers

  • Read Penny Mustard reviews before purchase and inspect items in person.
  • Confirm warranty terms and how Montage Services handles insurance claims.
  • Expect higher pricing and ask about product variety and service responses.

Negative Feedback / Risk Areas

  • Warranty claims denied and Montage Services insurance refusal to cover fraying or seam failure.
  • Poor customer service responsiveness when escalating defects and seeking refunds.
  • High price level compared to perceived product quality and limited product diversity.

Positive Feedback

Location is consistently cited as the most valued aspect by customers.

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Media from reviews

Penny mustard does not honor their warranty. Their insurance Montage services tries to...
Penny mustard does not honor their warranty. Their insurance Montage services... - Image 2
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Anonymous

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Verified Buyer
| map-marker Schererville, Indiana

Penny mustard does not honor their warranty. Their insurance Montage services tries to deny claim by having us go thru number of steps.

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AI Highlights
  • - The recliner seam came apart and seems poorly sewn.
  • - Penny Mustard sent the issue to Montage; Montage denied the claim, not covering fraying.
Penny mustard does not honor their warranty. Their insurance Montage services tries to...
Penny mustard does not honor their warranty. Their insurance Montage services... - Image 2
Contains 1 confidential file for company representatives

One of the power recliner chairs seams came apart, clearly not made right. Contacted Penny Mustard under their warranty and they asked me to contact their insurance Montage Services.

After pictures sent to Montage they denied claim saying they did cover fraying. If anyone looks at the pictures clearly seam came apart chair it was not sewn right. Complain some more to Penny Mustard.

Having a second review with more pictures and several other steps. Seems both companies dont want to be responsible

User's recommendation: Don’t buy from Penny Mustard nor their Montage Services

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