Pennsylvania Department Of Transportation
Pennsylvania Department Of Transportation Overview
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Pennsylvania Department Of Transportation has a 1.9 star rating from 4 reviews and consumers are mostly dissatisfied, yet 100% would likely recommend.
Positive Feedback
Customers note the PennDOT driving center is usually easy to deal with and staff on-site can be helpful, though price level is described as high.
Negative Feedback / Risk Areas
- Long processing delays and unresolved registration renewal or title issues reflect common Pennsylvania Department Of Transportation customer complaints.
- Poor customer service access with unreturned calls and long hold times.
- Inaccurate guidance on required forms and inconsistent information from staff.
- Ongoing road and drainage problems not addressed promptly.
Key Takeaways for Future Customers
- Keep copies of all submissions and receipts and track your case closely.
- Expect slow processing and limited phone support; use in-person visits when possible.
- Check Pennsylvania Department Of Transportation reviews before scheduling and plan for follow-up on customer service issues.
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Pennsylvania Department Of Transportation has a 1.9 star rating from 4 reviews and consumers are mostly dissatisfied, yet 100% would likely recommend.
Positive Feedback
Customers note the PennDOT driving center is usually easy to deal with and staff on-site can be helpful, though price level is described as high.
Negative Feedback / Risk Areas
- Long processing delays and unresolved registration renewal or title issues reflect common Pennsylvania Department Of Transportation customer complaints.
- Poor customer service access with unreturned calls and long hold times.
- Inaccurate guidance on required forms and inconsistent information from staff.
- Ongoing road and drainage problems not addressed promptly.
Key Takeaways for Future Customers
- Keep copies of all submissions and receipts and track your case closely.
- Expect slow processing and limited phone support; use in-person visits when possible.
- Check Pennsylvania Department Of Transportation reviews before scheduling and plan for follow-up on customer service issues.
Media from reviews
Tired of being ignored?
I have drainage & speed problems that have been going on for over a year now. Nobody in the penn dot in mecer pa does not return phone calls or follow up on any problems you have.
I have drainage issues and flooding issues & traffics issues. I have talked to the main boss in Mercer pa & I have been getting the run around I call now he does not return any phone calls. Maybe this is something the EPA or Dep has to handle that penn dot cant do it.
User's recommendation: Evaluate the main bosses in mercer pa put people in there that will do their job instead of just collecting a paycheck. That what we pay taxes for.
Drainage & flooding issues
Will not know until dot solves my drainage & flooding issues. Its been a while still waiting on answers for my issues.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerIssue is still pending resolution
Investigator with the State Police for PA called me and told me they would have to see if the vin in question is cloned? It's been Three days.
Waiting for a resolution.
Philadelphia, Pennsylvania
Road conditions
Roads in and around Philadelphia are in poor conditions
Turnpike around Mile marker 354 the right line is dangerous as it makes your vehicle jump sideways
Philadelphia, Pennsylvania
I need to speak to a live person
I sent a request for a duplicate title on Sept. 23, 2024 and it is 10/17/24 and have not received it yet.
I cannot speak to a live person at Penn Dot which really is no way a government agency should be run IT STINKS AS I HAVE AN EMERGNECY SITUATION.
Have someone call me 570-840-****.
Gerald L. Coyne
User's recommendation: Don’t even try to speak to a live person at PDO Harrisburg headquarters on the telephone because they don’t accept phone calls very disappointed in our government
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerYour making we wait 1 *** year because your *** thing didnt submit my request
i took my permit rest in august and did a online appointment the day after then i checked to see my time and it says i never made a appointment when i did and have to wait till august
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerThey don’t know what they’re doing!
They’ve been mailing me a camera card for the past three weeks, haven’t received it yet. However, I did receive a duplicate copy of the Limited Licsense.
I asked them why they sent that, and they didn’t have an answer. That part is consistent.
A supervisor named “Frenchie” (idk, first or last name) cut me off when I was talking, then banged (hung up) on me.So unprofessional and unacceptable!!!
Make make sure you get copies of all documents sent to Penndot for your records, because theyre like two months behind on processing. Theyll probably say, We didnt get it, so keep good records. They just did it to me, and I caughtem! Always ask for a supervisor for slightly different results, but not necessarily better.
They dont know much either.
I have a letter stating that my driving privileges were restored, but a supervisor telling me theyre not. Theres a lot of mixed and mixed up information given also.
- I had know problems at the actual penndot driving center
- Phone lines suck
Preferred solution: Apology
User's recommendation: Keep your receipts, records and stay on their ***
Registration renewal
Applied for renewal, my check cleared 10/17 and still have not received my renewal I have not heard from anyone regarding this
Preferred solution: Deliver product or service ordered
Registration renewal
Applied for registration renewal, my check cleared Oct 17 and still
Have not received it, please contact me
Preferred solution: My auto registration renewal
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerNo one knows what they’re doing at PENNDOT
Very slowly
No one there knows what theyre doing, even supervisors. Ive been processing the wrong forms based on incorrect information given by PENNDOT, which makes my process take longer. Not to mention it takes at least up to 21 days to process information submitted to PENNDOT.
(re: Penndot) Thats ridiculous! This has been going on for over a year now and the same results, They dont know what theyre doing over there and Im still getting incorrect information on a daily basis.
- Usually easy to deal with
- Cause they do not
- Know what you need
Preferred solution: My paperwork processed immediately
User's recommendation: Cuss someone out!
Wrongful suspension of license
Well I was on hold for roughly 45 minutes they answered none of my questions and hung up on me. So all in all terrible service.
Would like to be reimbursed for an I D card I never got.
I paid for my son to get his ID renewed. Never got the card or money back for paying for the card. Please refund my money.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerNever heard from Dept of transportation
I never received a reply from my request asking why my SAVE verification application after 75 days pending is still not processed. DMV will not process my drivers license without this verification submitted Sept 2, 20222. Still pending on the SAVE website.
- No one picks up the customer service line when you call its a jo
Preferred solution: A status yo my SAVE verification application pending over 75 days! Why is it taking so long?
User's recommendation: Do not recommend
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I want Mike Carroll to call me personally and apologize for his worker’s negligence.